Organisation: Leicestershire County Council
Work Location: County Hall, Glenfield, LE3 8RA
Salary: £36,621 - £40,458 per annum (pro rata for part-time)
Working Hours: 37 hours per week
Contract Type: Permanent
Closing Date: 26/10/2026
Interview Date(s): TBC
The School Admissions and Pupil Services team is seeking to recruit a full-time Appeals Manager to lead and oversee all aspects of the School Appeals Service. This is an excellent opportunity for an experienced professional to lead a vital service that supports children, families, schools, and academies across the local authority area.
About the Role
We are looking for a highly motivated and organised individual ideally with experience and understanding of school admissions appeals, tribunal processes, or significant experience in a senior school leadership or management role. The successful candidate will lead a small Appeals Team, working collaboratively with schools, academies, and a range of partner agencies to ensure the effective delivery of a high-quality appeals service.
About You
To apply for this post, you must:
- Experience in managing and developing a School Appeals Team or a similar service, including leading, supporting, and developing staff through regular supervision, performance management, annual appraisals, and professional development activities.
- Knowledge and experience of preparing and presenting appeal or tribunal documentation, including drafting comprehensive appeal statements, liaising confidently with schools and other stakeholders to gather and analyse information, and presenting cases effectively.
- Experience of working within a legislative, regulatory, or policy framework, with the ability to interpret and apply legislation, guidance, and procedures appropriately and provide professional advice, support, and constructive challenge to schools and academies in accordance with national legislation, local authority policies, trust policies, and best practice.
- Excellent communication and interpersonal skills, with the ability to build effective working relationships with a wide range of internal and external stakeholders.
- Experience of handling sensitive, complex, and confidential information, with a sound understanding of data protection requirements and information governance.
- Strong organisational skills, including the ability to prioritise workloads across the team, monitor performance, and report directly to the Service Manager.
- Experience of operational planning, including the annual scheduling and coordination of school admission appeal hearings.
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working?
We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion,please contact:
Gurjit Singh Bahra, Service Manager - Admissions
Telephone: 0116 305 6324
Email: Gurjit.Bahra@leics.gov.uk
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
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School Appeals Manager in Leicester employer: ESPO Trading Limited
Leicestershire County Council is an excellent employer, offering a supportive work environment where your organisational and people skills can truly make a difference. With a commitment to employee growth and flexible working options, you will find opportunities to develop your career while contributing to vital services that enhance the community's resilience. Located in the heart of Glenfield, Leicester, the council fosters a culture of inclusivity and teamwork, ensuring that every employee feels valued and empowered.
