At a Glance
- Tasks: Provide housing advice and help prevent homelessness in Nottingham.
- Company: Join Nottingham City Council, a progressive and inclusive workplace.
- Benefits: Competitive salary, generous leave, and a solid pension scheme.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Strong customer service skills and knowledge of housing legislation.
The predicted salary is between 28598 - 31022 £ per year.
Contract Type: Permanent
Working Hours: 37 hours and 18.5 hours available
Worker Type: Onsite Worker
Salary: Starting Salary is £28,598 (Level one) rising to £31,022 ‘pro rata for part-time’ Pay award pending
Location: Housing Solutions, Loxley House, Station Street, Nottingham, NG2 3NG
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
About the Role
The post holder is responsible for providing housing advice, helping prevent homelessness and acting to ensure that the City Council fulfils its legal requirements with regard to the provision of advice and assistance to citizens in housing need. This will include intervening on behalf of people facing homelessness, advocating to prevent homelessness occurring and undertaking inquiries under the Housing Act 1996 VII (as amended).
About You
The ideal candidate will have:
- A commitment to providing a high quality customer focussed service
- An ability to communicate complex issues on a face to face basis demonstrating tact, diplomacy, sensitivity and customer care
- Good working knowledge of housing legislation in both the public and private sector
- General knowledge of safeguarding
- An understanding of why it’s important to consider equality, diversity, and inclusion in all that we do.
This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English is an essential requirement for the role. A DBS enhanced check for a regulated activity is required for this post.
Closing Date: Friday 19 June 2026
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interviews will be held: Friday 26 June 2026 and Monday 29 June 2026
Housing Casework Advisor employer: ESPO Trading Limited
Nottingham City Council is an exceptional employer, offering a supportive and inclusive work environment where employees are encouraged to thrive. With competitive salaries, generous leave entitlements, and a robust pension scheme, we prioritise the well-being of our staff while fostering a culture of innovation and commitment to community service. Join us in making a meaningful impact on the lives of Nottingham's residents as a Housing Casework Advisor, where your contributions will be valued and recognised.
