Organisation: Leicestershire County Council
Work Location: County Hall, Glenfield, Leicester, LE3 8RA
Salary: £33,129 - £35,493 per annum (per annum (pro rata for part time)
Working Hours:37 per week
Contract Type: Fixed term ( until 31st March 2029 )
Closing Date: 20 September 2026
About the Role
Are you passionate about ensuring the voices of children, young people and families shape the services that support them? We are looking for an enthusiastic and organised Education Services Communication and Research Support Officer to help strengthen engagement, participation and co-production across Education Services and SEND.
In this rewarding role, you will work closely with children, young people, families, schools and partner organisations to gather insights, support evidence-based practice, improve communication and help ensure that information and services are accessible, inclusive and responsive to local needs. You will play a key role in supporting the SEND Local Offer, promoting participation and helping to drive service improvement through research, engagement and collaboration.
About You
To apply for this post, you must:
- Relevant qualification at BTEC, NVQ Level 4 or above (or equivalent) in an appropriate field such as health and social care, social sciences or youth and community work, or significant relevant experience.
- Experience of working with children and young people with Special Educational Needs and Disabilities (SEND) and their families, using co-production approaches to support participation and improve outcomes.
- Knowledge of SEND statutory responsibilities, including the SEND Local Offer, family information duties, and the issues affecting children and young people with SEND and their families.
- Proven ability to develop accessible information and communications for a diverse range of audiences, including young people, families and vulnerable groups.
- Excellent communication, engagement and partnership-working skills, with the ability to build effective relationships.
- Strong organisational, analytical and problem-solving skills, including the ability to manage competing priorities and work independently.
In addition, we also expect you to share our commitment to our valuesandto delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.
Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
Interested in Flexible Working?
We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion,please contact:
Lucy Dearden - Service Manager for Education Quality, Performance and Change
Telephone: 0116 3052737
Email: Lucy.Dearden@leics.gov.uk
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Education Services Communication and Research Officer in Glenfield employer: ESPO Trading Limited
Leicestershire County Council is an excellent employer, offering a supportive work environment where your organisational and people skills can truly make a difference. With a commitment to employee growth and flexible working options, you will find opportunities to develop your career while contributing to vital services that enhance the community's resilience. Located in the heart of Glenfield, Leicester, the council fosters a culture of inclusivity and teamwork, ensuring that every employee feels valued and empowered.
