Organisation: Leicestershire County Council
Work Location: County Hall, Glenfield, Leicestershire, LE3 8RA
Salary: £41,259 - £44,109 per annum (pro-rata for part-time)
Working Hours:37 hours per week
Contract Type: Fixed term
Closing Date: 18th September 2026
Interview Date(s): TBC
About the Role
Do you have a passion for digital engagement and improving outcomes for children, young people and families? We are looking for a motivated and innovative Digital Engagement Officer to leadthe development and improvement of our digitalcommunications and online engagement across Children and Families services.
In this exciting role, you will review and enhance our digital offer, helping families access high-quality information, support and services through accessible and engaging digital platforms. Working with colleagues, partners and communities, you willuse insight, technology and emerging digital solutions, to strengthen communication, increase engagement and support positive behaviour change among families.
About You
To apply for this post, you must:
- Degree-level qualificationin a relevant subject (such as Media and Communications or Public Health) or significant relevant experience in a digital,communications or marketing environment.
- Proven experience of creating andmanaging digital content and communications across a range of platforms, including websites, social media and online learning resources.
- Experience of engaging with diverse and seldom-heard communities,capturing service user voice and using insights to influence service delivery and improve accessibility.
- Excellent written, verbal and presentation skills, with the ability to analyse and communicate complex information clearly and confidently to a rangeof audiences, including senior leaders.
- Ability to lead and influence others in digital innovation, manage competing priorities, identify and mitigate risks, and work effectively across complex organisational and partnership settings.
In addition, we also expect you to share our commitment to our valuesandto delivering accessible and inclusive services which meet the needs of all of our residents.
Reasonable adjustments will be considered for applicants with a disability.We are a Disability Confident Employer.
Interested in Flexible Working?
We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion,please contact:
Lucy Dearden Service Manager, Education, Quality and Performance
Email: lucy.dearden@leics.gov.uk
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Children and Families Digital Engagement Officer in Glenfield employer: ESPO Trading Limited
Leicestershire County Council is an excellent employer, offering a supportive work environment where your organisational and people skills can truly make a difference. With a commitment to employee growth and flexible working options, you will find opportunities to develop your career while contributing to vital services that enhance the community's resilience. Located in the heart of Glenfield, Leicester, the council fosters a culture of inclusivity and teamwork, ensuring that every employee feels valued and empowered.
