Finance Support Assistant

Leicestershire County Council is seeking to appoint a Finance Support Assistant to join our Managed Payments Team. In this role, you will play a key part in ensuring the timely and accurate payment of providers delivering essential care services, including Residential Care, Shared Lives, Home Care, Day Services, and Supported Living. You will help ensure payments are processed efficiently and in line with agreed schedules, supporting both our providers and the individuals who rely on these services.

We are looking for applicants who enjoy being part of a vibrant team and thrive in a fast‑paced financial environment serving the citizens of Leicestershire and supporting internal teams. You should be customer‑focused, have a solid understanding of financial fundamentals, and be motivated to deliver change and succeed within a performance‑driven culture.

This position offers an excellent opportunity to gain experience and insight into Local Government Finance as part of Corporate Resources, working closely with key stakeholders and partners at all levels.

• Process payments accurately and on time.
• Manage weekly and monthly payment runs.
• Reconcile payments and resolve discrepancies promptly.
• Analyse weekly reports to identify pending payments and take corrective action.
• Investigate and analyse negative payments.
• Liaise with providers and internal teams regarding payment queries.

To apply for this post, you must have:

• NVQ Level 2 qualification in a relevant area (e.g., Finance or Business Administration) or an equivalent qualification.
• Experience working with computerised financial systems and good knowledge of MS Word and Excel.
• Strong attention to detail and understanding of financial control within processes.
• Ability to work under pressure and meet deadlines.
• Commitment to delivering quality customer service.
• Effective communication skills (written, face‑to‑face, and telephone).
• Ability to adapt quickly to change and new processes as the service expands.

You must also have an understanding of, and commitment to, equality, diversity and inclusion. In addition, we also expect you to share our commitment to our values.

Reasonable adjustments will be considered for applicants with a disability.

Interested in Flexible Working? We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council.

For more information or an informal discussion, please contact: Victoria Tolley Team Leader Telephone: 0116 3054128.

To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.