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- Tasks: Support Adult Social Care by conducting affordability checks for residential care fees.
- Company: Leicestershire County Council, committed to equality and diversity.
- Benefits: Competitive salary, flexible working options, and a supportive work environment.
- Why this job: Make a difference in people's lives while developing your finance skills.
- Qualifications: NVQ Level 2 or equivalent experience, strong IT and customer service skills.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 22000 - 26000 £ per year.
We are looking to appoint a Finance Support Assistant to support Adult Social Care (ASC), working within the ASC Debt and Closures Team.
The role is to undertake the affordability checks relating to the re-designed and improved Third-Party Top Up fees for Residential care homes. The role is to review the results of the affordability checks to determine if the charge is affordable and sustainable based on the financial information provided by the third party.
You will be client-driven, understand the fundamentals of finance, be motivated to deliver change, and have strong customer service skills. IT skills are essential, particularly Excel, and the ability to communicate effectively in writing, face to face, and by telephone, including being able to manage challenging conversations.
About You
- NVQ Level 2 or equivalent qualification or equivalent level of relevant experience
- The use of ICT systems, including Word, Excel, Outlook, and Access
- Attention to detail with a focus on accuracy and quality
- Ability to effectively resolve general queries by liaising with internal and external colleagues
- Ability to handle general telephone queries efficiently and professionally
- Planning and organisational skills, with the ability to work on own initiative
- Good numerical skills and customer care
You must also have an understanding of, and commitment to, equal opportunities, and the ability to apply this to all situations. In addition, we also expect you to share our commitment to our values and will evidence when you have demonstrated them as part of the selection process.
Interested in Flexible Working?
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual’s personal circumstances whilst still meeting the needs of the Council.
For more information or an informal discussion
Ismail Sheikh - Senior Legal Case Handler
Telephone: 0116 3050370
Karen Dann, Operations and Business Change Manager
Telephone 0116 3053175
How to Apply
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities.
We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal.
Finance AR Administrator employer: ESPO Trading Limited
Contact Detail:
ESPO Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance AR Administrator
✨Tip Number 1
Get to know the company! Research Leicestershire County Council and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to finance and customer service. Think about how your skills align with the role of Finance AR Administrator and be ready to share specific examples from your experience.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn to gain insights about the work culture and expectations. They might even give you tips that could help you stand out during the selection process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about the opportunity. Don’t forget to highlight your attention to detail and customer care skills in your supporting statement!
We think you need these skills to ace Finance AR Administrator
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight how your skills and experiences align with the criteria listed in the 'About You' section. We want to see how you fit into our team!
Show Off Your IT Skills: Since this role requires strong IT skills, especially in Excel, don’t forget to mention any relevant experience you have. We love seeing candidates who can confidently handle data and technology!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Remember, clarity is key!
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get yours in as soon as you can through our website!
How to prepare for a job interview at ESPO Trading Limited
✨Know Your Numbers
As a Finance AR Administrator, you'll need to demonstrate your understanding of financial concepts. Brush up on affordability checks and be ready to discuss how you would assess the sustainability of charges based on financial information.
✨Excel Like a Pro
Since IT skills, especially in Excel, are crucial for this role, make sure you're comfortable with functions, formulas, and data analysis. Consider preparing a few examples of how you've used Excel in previous roles to solve problems or improve processes.
✨Customer Service is Key
This role requires strong customer service skills, so think about past experiences where you've successfully managed challenging conversations. Be prepared to share specific examples that highlight your ability to communicate effectively and resolve queries.
✨Show Your Enthusiasm
The council is looking for someone enthusiastic and committed. During the interview, express your passion for finance and your desire to contribute positively to the Adult Social Care team. Share any relevant experiences that showcase your dedication to delivering change.
