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- Tasks: Assess family support needs and connect them with the right services.
- Company: Local council organisation dedicated to supporting families.
- Benefits: Competitive salary, supportive environment, and flexible contract options.
- Why this job: Make a real difference in families' lives while developing your skills.
- Qualifications: NVQ Level 3 or equivalent and experience in children and family services.
- Other info: Join a passionate team focused on community support and growth.
The predicted salary is between 30000 - 42000 £ per year.
A local council organization is seeking two Information and Support Coordinators to join the Family Help Triage team. The role involves reading referrals and contacting families to assess support needs and signposting to appropriate services.
Applicants should have NVQ Level 3 or equivalent, effective communication skills, and experience in children and family services.
This position offers fixed-term and permanent contracts at a competitive salary in a supportive environment.
Family Help Information & Support Coordinator employer: ESPO Trading Limited
Contact Detail:
ESPO Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Help Information & Support Coordinator
✨Tip Number 1
Make sure you know the ins and outs of the Family Help Triage team. Research the local council's services and understand how they support families. This will help you tailor your conversations and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! Since this role involves contacting families, being clear and empathetic is key. Try role-playing with a friend or family member to get comfortable with different scenarios you might encounter.
✨Tip Number 3
Network with professionals in children and family services. Attend local events or join online forums to connect with others in the field. You never know who might have insights or tips that could help you land the job!
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Family Help Information & Support Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in children and family services. We want to see how your skills match the role of Information and Support Coordinator, so don’t hold back!
Show Off Your Communication Skills: Effective communication is key for this role. Use clear and concise language in your application to demonstrate your ability to convey information effectively. Remember, we’re looking for someone who can connect with families!
Highlight Relevant Qualifications: If you’ve got an NVQ Level 3 or equivalent, make it stand out! We want to see your qualifications front and centre, as they’re essential for this position. Don’t forget to mention any additional training that could be relevant.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at ESPO Trading Limited
✨Know Your Stuff
Make sure you’re familiar with the role of an Information and Support Coordinator. Brush up on your knowledge of family services and the types of support available. This will help you answer questions confidently and show that you’re genuinely interested in the position.
✨Showcase Your Communication Skills
Since effective communication is key for this role, prepare examples of how you've successfully communicated with families or colleagues in the past. Think about situations where you’ve had to explain complex information clearly or resolve conflicts.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Practice responding to hypothetical situations related to family support needs. This will demonstrate your ability to think on your feet and apply your experience in real-life contexts.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or the specific challenges faced by the Family Help Triage team. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
