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For Companies At a Glance
- Tasks: Complete financial assessments for individuals receiving local authority services.
- Company: Leicestershire County Council, committed to equality and diversity.
- Benefits: Competitive salary, flexible working options, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in managing caseloads and strong communication skills required.
- Other info: Hybrid working model with opportunities for career growth.
The predicted salary is between 24600 - 27400 £ per year.
Overview
- Organisation: Leicestershire County Council
- Work Location: County Hall, Leicester, LE3 8RA
- Worker Category: Hybrid Worker
- Salary: Grade 8 £28,605 to £31,029 per annum (pro rata for part-time)
- Working Hours: 37 Hours per week
- Contract Type: Fixed-Term for 2 Years
- Closing Date: Sunday 1 February 2026
- Interview Date(s): W/C 2nd March 2026
Are you looking for a rewarding career where you can make a difference? Do you want a job where no two days are the same?
About the Role
This is a financial assessment role. As a Case Officer in the Financial Assessments and Deferred Payment Scheme team, you will be completing financial assessments for people who receive non-residential and residential services from the local authority. Accuracy and attention to detail are important in this role as well as being able to work independently and as part of a team. You will be working with older and disabled people and their representatives to obtain all appropriate financial and other relevant information for the purpose of undertaking a financial assessment. You will be working with minimal supervision, managing a caseload where you will be responsible for the completion of financial assessments. This will involve dealing with queries and correspondence from the public. A standard DBS check is required for this post.
About You
The successful candidate will be able to demonstrate experience of, or ability in:
- Managing a caseload involving dealing with queries and correspondence from the public
- Working with a computerised financial and data management systems
- Knowledge of Adult Social Care policy and practice
- Understanding of the importance of confidentiality, data security and management
- Communicating well, verbally and in writing
- Gathering and analysing information
- Working without direct supervision, managing your own time effectively, prioritising to meet deadlines
We also expect you to share our commitment to our values and will evidence when you have demonstrated them as part of the selection process.
Interested in Flexible Working? We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc. Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.
For more information or an informal discussion, please contact Matt Elliott – Team Manager – Financial Assessments.
How to Apply
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ Plus communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job, please click on 'Apply Now'. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post, please contact our Employee Service Centre.
By applying for this post, you agree to our Terms and Conditions.
Case Officer (Appointeeship & Deputyship) in England employer: ESPO Trading Limited
Contact Detail:
ESPO Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Officer (Appointeeship & Deputyship) in England
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the financial assessment process and the specific needs of older and disabled people. This will help you stand out during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with queries from the public, being able to articulate your thoughts clearly is key. Try role-playing common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Showcase your organisational skills! As a Case Officer, managing your own time effectively is crucial. Prepare examples of how you've successfully managed a caseload or prioritised tasks in the past to share during your interview.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Leicestershire County Council and contributing to our values.
We think you need these skills to ace Case Officer (Appointeeship & Deputyship) in England
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight how your experience aligns with the criteria listed in the job description. We want to see how you can bring your unique skills to the role!
Showcase Your Attention to Detail: Since accuracy is key in this role, be sure to demonstrate your attention to detail in your application. Whether it’s through your writing or examples of past work, we need to know you can handle the nitty-gritty!
Be Yourself: Don’t be afraid to let your personality shine through in your application. We value diversity and want to see the real you! Share your experiences and how they’ve shaped your approach to working with people.
Apply Early!: We might close the vacancy early if we get enough applications, so don’t wait until the last minute. Head over to our website and submit your application as soon as you can to avoid missing out on this opportunity!
How to prepare for a job interview at ESPO Trading Limited
✨Know Your Stuff
Make sure you brush up on Adult Social Care policy and practice. Understanding the financial assessment process and how it impacts older and disabled people will show that you're serious about the role and ready to make a difference.
✨Showcase Your Experience
Prepare examples from your past work where you've managed a caseload or dealt with public queries. Highlighting your ability to work independently and manage your time effectively will resonate well with the interviewers.
✨Communicate Clearly
Since this role involves a lot of communication, practice articulating your thoughts clearly. Whether it's verbal or written, being able to convey information succinctly is key, especially when dealing with sensitive financial matters.
✨Emphasise Your Values
Leicestershire County Council values diversity and inclusion, so be prepared to discuss how your personal values align with theirs. Sharing experiences that demonstrate your commitment to these principles can set you apart from other candidates.
