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For Companies At a Glance
- Tasks: Manage energy bill validation, ensuring accuracy and leading a team to meet KPIs.
- Company: Join ESPO, a forward-thinking organisation committed to inclusive services.
- Benefits: Enjoy flexible working, 27 days leave, and a generous pension scheme.
- Other info: Great office location with opportunities for professional growth.
- Why this job: Make a real impact in the energy sector while developing your career.
- Qualifications: Experience in energy invoice validation and strong communication skills required.
The predicted salary is between 35451 - 39165 £ per year.
Organisation: ESPO
Work Location: Barnsdale Way, Grove Park, Enderby, Leicester, LE19 1ES
Salary: £35,451- £39,165 per annum
Working Hours: 37 hours per week
Contract Type: Permanent
Closing Date: Wednesday 18th March 2026
About the Role
An exciting opportunity has arisen at ESPO for an Energy Bill Validation Manager. This pivotal role supports ESPO’s bureau‑style Bill Validation Service, ensuring customer energy invoices are accurate and billed in line with contract terms. The successful candidate will oversee the day‑to‑day operation of the service, drive continuous improvement and lead a team of bill validators. The role ensures all invoices are thoroughly checked, queries are managed and KPIs with customers and suppliers are consistently met.
About You
We are looking for candidates who can demonstrate:
- Experience in validating energy invoices within a bureau‑style environment and knowledge of energy management systems such as Optima (or similar)
- GCSE Grade A-C (or Equivalent) in English & Mathematics
- Strong understanding of the UK energy sector
- Experience of working within a customer services environment
- Clear and effective communication skills
- Strong skills in Microsoft Outlook, Word, and Excel (including macros and pivot tables)
- The ability to manage workload efficiently and effectively
In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our customers. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.
What we offer
- Flexible working opportunities and access to employee benefits portal with car lease scheme.
- 27 days annual leave plus bank holidays (increasing to 33 days after 5 years' service), and a scheme to buy additional leave.
- Local Government Pension Scheme with a generous employer contribution.
- Opportunities for learning and development to support your ongoing professional growth.
- Great office location next to Fosse Park, with free on‑site parking and easy access to M1 and M69.
Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term‑time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service.
If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
For more information or an informal discussion, please contact: Kim Davie – Energy Systems & Innovation Manager
How to Apply
At ESPO, we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.
Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected.
For tips on how to write your statement, see the How to Apply section on our career site. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raise a ticket via our online portal: https://emss.org.uk/support.
By applying for this post, you agree to our Terms and Conditions.
Energy Bill Validation Manager employer: ESPO Trading Limited
Contact Detail:
ESPO Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Energy Bill Validation Manager
✨Tip Number 1
Get to know the company inside out! Research ESPO's values, mission, and recent projects. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to energy bill validation and customer service. We want you to shine, so think about how your experience aligns with the role and be ready to share specific examples.
✨Tip Number 4
Don’t forget to apply through our website! Make sure to upload a solid supporting statement that highlights how you meet the criteria. It’s your chance to stand out, so make it count!
We think you need these skills to ace Energy Bill Validation Manager
Some tips for your application 🫡
Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight how your experience aligns with the criteria listed in the job description. We want to see how you fit into our team, so don’t hold back on showcasing your skills!
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and get straight to the point. We appreciate a well-structured application that’s easy to read and understand.
Show Your Passion for Energy Management: Let us know why you’re excited about the role of Energy Bill Validation Manager. Share your enthusiasm for the energy sector and how you can contribute to our mission at ESPO. We love candidates who are genuinely passionate about what they do!
Proofread Before You Submit: Before hitting that apply button, give your application a thorough proofread. Typos and errors can distract from your message, so let’s make sure your application shines. We want to see your best work!
How to prepare for a job interview at ESPO Trading Limited
✨Know Your Energy Stuff
Make sure you brush up on your knowledge of the UK energy sector and any relevant management systems like Optima. Being able to discuss specific examples of how you've validated energy invoices in the past will show that you’re not just familiar with the concepts, but that you can apply them effectively.
✨Showcase Your Communication Skills
Since this role involves managing queries and ensuring customer satisfaction, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with customers or team members in previous roles, especially in a customer service environment.
✨Excel at Excel
Given the emphasis on Microsoft Excel skills, make sure you’re comfortable discussing your experience with macros and pivot tables. You might even want to prepare a quick demonstration of how you’ve used these tools to manage data effectively in your previous jobs.
✨Align with Their Values
ESPO values inclusivity and accessibility, so be ready to discuss how you embody these principles in your work. Think about examples where you’ve contributed to a positive team environment or made services more accessible for customers, as this will resonate well with their mission.