Vehicle Technician in Cowes

We’re looking for an experienced Vehicle Technician to join our Multi-franchise dealership in Cowes, on the Isle of Wight. In this role, you’ll represent six exceptional brands that include Volvo, Volkswagen, Mercedes, Skoda, Seat, Cupra and Smart. This diverse role offers variety and growth, with recognised training from these industry leading brands that will enhance your technical knowledge and skills. Bring your passion for automotive excellence and we’ll provide you with the training and development opportunities to drive your career forward.

Why Join Van Mossel Esplanade? We are proud to be part of Van Mossel Automotive Group; an award winning, people oriented, family-owned business that has gained global recognition over a 77-year tenure in the automotive industry. Van Mossel now operates in over 7 countries and has been named as one of the leading automotive companies in Europe. At Van Mossel Esplanade, we believe it’s our people who set us apart and drive our company forward as we continue to grow.

If you’d like to be part of our journey, you will receive an excellent benefits package that includes:

• A competitive remuneration package
• A vibrant and professional working environment
• Comprehensive and continuous brand training
• Contributed Company pension scheme
• Discount scheme offering online discounts at various stores, restaurants and gyms
• 30 days annual leave, including bank holidays

Package:

Schedule: Monday to Friday: 8.00am to 5.00pm, 1 in 3 Saturdays: 8am to 1pm

Basic: dependent on experience + £5,000 OTE

Proven experience as a Vehicle Technician (main dealer experience would be an advantage)

Strong mechanical knowledge and skilled within diagnostic, servicing and repair work

A positive and inclusive attitude, who thrives in a collaborative, team environment

Professional with a customer focused approach

You must be NVQ Level 3 qualified or equivalent

Full UK driving licence

Job Description:

• Carry out all service and repair work competently and within the times set by the Flat Rate Manual or as agreed by the Aftersales Manager
• Complete all repair orders, including clocking, write-ups, service sheets and battery test sheets, clearly and accurately to manufacturer standards
• Ensure all labour is recorded using the time clock as required by management
• Maintain a clean, tidy and safe work environment at all times
• Follow all workshop processes, procedures and systems consistently
• Advise the Aftersales Manager or Service Advisor of any additional work needed during servicing, using the required documentation
• Retain and prepare parts required for warranty or surcharge claims, ensuring they are cleaned, drained and returned to the Parts Department when necessary
• Handle all customer vehicles with care, using clean service kits and ensuring vehicles are protected throughout the process
• Make full use of manufacturer special tools, diagnostic equipment and technical resources to improve workshop efficiency and customer satisfaction
• Maintain up-to-date product knowledge by reading service information, technical bulletins and updates provided by the Service Management team
• Be prepared to work overtime where required, with reasonable notice
• Maintain high levels of first-time fix performance, demonstrating attention to detail and a focus on delivering the best possible customer experience.

Joining Van Mossel Esplanade will provide a challenging and rewarding role with plenty of room for self-development, in line with the Van Mossel motto ‘Driven. By you. For you.’

Does this sound like the company for you? Apply now – we look forward to meeting you.