We are a four star family hotel overlooking the famous Fistral Beach, home to Quiksilver Surf School.
We cater for family adventures, couples breaks or a friends surf trip, with facilities including childrens play areas, indoor swimming pool and a cinema - we have something for everyone!
Employee Benefits
• Tronc / Service charge (Food & Beverage Departments only)
• Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
• Tokens & recognition scheme
• 20% discount on Fistral Spa & Gaia Spa treatments
• 25% discount on food & beverage throughout the hotels and restaurants
• 50% discount on bed & breakfast stays throughout the hotels
• 30% discount on GAIA skincare products, 1 complimentary refill and 50% on refills thereafter
• Friends & Family rates across the group
• Recommend & Get Rewarded: £25 in "Love to Shop" vouchers if you recommend a friend to work for us, receive £100 in "Love to Shop" vouchers when they pass probation.
• Access to 360 Wellbeing - https://www.360-wellbeing.co.uk/
• Access to Wagestream - https://wagestream.com/en/
• Length of Service rewards: 1 Year, Afternoon Tea for 2, 3 Years - Dinner for 2 , 5 - 15 Years - 1 additional holiday day per year.
• Cycle 2 work Scheme
• Annual Christmas Event
- Has a calm, can do attitude even in high pressured situations
- Attention to Detail
- Is an excellent team player with the ability to work autonomously
- High Presentation Standards
- Clear Communication
- To ensure all of our guests receive a warm welcome and are treated to the up most hospitality and care during their stay with us – we aim to provide an unforgettable experience
- To ensure all complaints are minimised and handles professionally as in accordance with our policies
- To ensure the highest standards of cleanliness throughout the Rooms and Public Areas are met at all times
- To follow all hotel policies as outlined in your training manual:
- To clean the hotel bedrooms and corridors and maintain our high standard
- To keep all cupboards neat and presentable at all times
- All cleaning materials to be used to the HHK’s specification
- To report any maintenance faults
- Follow the lost property procedure
- To observe and comply with cleaning rotas, health and safety regulations
- To understand responsibilities in relation to Fire procedures, Health & Safety, COSHH, Infection control and emergency aid.
- To ensure a good working relationship with all other departments and communicate information throughout the hotel
- All other duties as required
Housekeeper in Newquay employer: ESPLANADE HOTEL
Join our vibrant team at a four-star family hotel overlooking the stunning Fistral Beach, where we pride ourselves on creating unforgettable experiences for our guests. With a strong focus on employee wellbeing, we offer generous benefits including discounts on spa treatments and dining, as well as opportunities for personal growth and recognition through our tokens and rewards scheme. Our warm and welcoming work culture fosters collaboration and ensures that every team member feels valued and supported in their role.
