At a Glance
- Tasks: Deliver top-notch service, serve food and drinks, and create unforgettable guest experiences.
- Company: Four-star family hotel with stunning views of Fistral Beach.
- Benefits: Competitive pay, discounts on food, spa treatments, and gym membership.
- Other info: Great career growth opportunities and exciting staff events.
- Why this job: Join a vibrant team and enhance your hospitality skills in a fun environment.
- Qualifications: Passion for customer service and a friendly attitude.
The predicted salary is between 26500 - 27500 € per year.
We are a four star family hotel overlooking the famous Fistral Beach, home to Quiksilver Surf School. We cater for family adventures, couples breaks or a friends surf trip, with facilities including children's play areas, indoor swimming pool and a cinema - we have something for everyone!
Employee Benefits:
- Tronc / Service charge (Food & Beverage Departments only)
- Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
- Tokens & recognition scheme
- 20% discount on Fistral Spa & Gaia Spa treatments
- 25% discount on food & beverage throughout the hotels and restaurants
- 50% discount on bed & breakfast stays throughout the hotels
- 30% discount on GAIA skincare products, 1 complimentary refill and 50% on refills thereafter
- Friends & Family rates across the group
- Recommend & Get Rewarded: £25 in "Love to Shop" vouchers if you recommend a friend to work for us, receive £100 in "Love to Shop" vouchers when they pass probation.
- Access to 360 Wellbeing
- Access to Wagestream
- Length of Service rewards: 1 Year, Afternoon Tea for 2, 3 Years - Dinner for 2, 5 - 15 Years - 1 additional holiday day per year.
- Cycle 2 work Scheme
- Annual Christmas Event
This role has a starting rate of £12.75 per hour. On successful completion of probation period you will receive an increase to £13.25 per hour and £50 in hotel vouchers.
Role & Responsibilities:
- To deliver guest service to the highest standard for internal and external guests within the Hotel at any time.
- To ensure the company ethos is at the forefront of all work undertaken.
- To be responsible for the section of service you are given and as a task, completing the work to the highest standard expected.
- To ensure all our guests receive a warm welcome and are treated to the utmost hospitality and care during their stay with us – we aim to provide an unforgettable experience.
- To follow all hotel policies as outlined in your training manual.
- Serve food and drinks, quickly and efficiently, meeting our standards as set out for 5 star standard.
- Keep up to date with current promotions and new products through training and briefings.
- Make guests aware of promotions on our food and drink range through training and self-study.
- To assist in any function or events set ups in accordance with procedures.
- To carry out work for any function or event as instructed by your line manager.
- To maintain exemplary billing systems and obtain all payments from guests in accordance with company policy, and the accurate accounting and processing of all reception sales.
- To observe and comply with cleaning rotas, health and safety, food and hygiene regulations.
- Ensure high standards of financial and reporting diligence in accordance with company policy.
- To present the company and yourself in a professional manner at all times whilst linked to Boringdon Hall.
- To maintain the highest hygiene standards in your personal presentation and manner whilst linked to Boringdon Hall.
- To ensure key legislation is complied with and followed.
- To ensure all complaints are minimised and handled professionally as in accordance with our policies.
- To ensure good working relationship with all other departments and communicate information throughout the hotel.
- To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
- All other duties as required.
Bar Tender employer: ESPLANADE HOTEL
Join our vibrant team at a four-star family hotel overlooking the stunning Fistral Beach, where we pride ourselves on creating unforgettable experiences for our guests. With a strong focus on employee wellbeing, we offer a range of benefits including generous discounts, wellness access, and recognition schemes, all within a supportive work culture that encourages personal growth and development. Whether you're serving refreshing drinks or engaging with families, you'll be part of a dynamic environment that values hospitality and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Tender
✨Tip Number 1
Get to know the hotel vibe! Before you apply, check out our website and social media. Understanding our ethos will help you connect with us during interviews.
✨Tip Number 2
Network like a pro! Chat with current employees or past staff if you can. They can give you insider tips on what we value most in our team members.
✨Tip Number 3
Practice your hospitality skills! Role-play common scenarios you might face as a Bar Tender. This will help you shine when it comes to demonstrating your service skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing benefits!
We think you need these skills to ace Bar Tender
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Bar Tender role specifically. Highlight any relevant experience in hospitality and customer service, and mention how you can contribute to creating unforgettable experiences for our guests.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experience.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at the hotel!
How to prepare for a job interview at ESPLANADE HOTEL
✨Know Your Drinks
Brush up on your knowledge of cocktails, wines, and beers. Being able to discuss popular drinks and even suggest pairings can impress the interviewers. They want to see that you’re passionate about the bar scene and can provide excellent service.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think of specific situations where you went above and beyond for a guest. This role is all about creating unforgettable experiences, so let them know you can deliver!
✨Familiarise Yourself with the Hotel
Research the hotel and its offerings, especially the food and drink promotions. Mentioning these during your interview shows that you’re genuinely interested and ready to contribute to their success right from the start.
✨Dress to Impress
First impressions matter! Dress smartly and maintain a professional appearance. This reflects your understanding of the hospitality industry and the high standards they uphold at the hotel.
