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- Tasks: Manage key accounts and drive client satisfaction in the European market.
- Company: Join a leading IT services company with a collaborative culture.
- Benefits: Competitive salary, performance-based benefits, and global client exposure.
- Why this job: Work with cutting-edge technology and make a real impact on client success.
- Qualifications: 10-12 years in software sales/account management with strong negotiation skills.
- Other info: Dynamic environment with opportunities for professional growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Espire Infolabs is hiring for a Senior Account Manager role for London, UK location.
We are seeking a seasoned Senior Account Manager with extensive experience in software and services sales in the European market. The ideal candidate will have a strong track record in managing key accounts, driving client satisfaction, and expanding business within existing clients. Exposure to the broader EMEA region is advantageous.
The role requires deep expertise in Customer Experience Management (CEM) solutions, Platform Engineering, and Data & Integration solutions across multiple technology platforms, with a focus on the Retail, Supply Chain, and Logistics domains.
Key Responsibilities:- Serve as the primary point of contact for assigned key accounts in Europe/EMEA.
- Build and maintain strong, long-term relationships with C-level and senior stakeholders.
- Understand client business needs and align company solutions to drive value and outcomes.
- Collaborate with Pre-Sales, Delivery, and Product teams to ensure successful solution implementation and client satisfaction.
- Identify opportunities to expand within existing accounts through upselling, cross-selling, and solution adoption.
- Monitor account health, track KPIs, and prepare regular reports on account performance.
- Act as a trusted advisor to clients, providing insights, recommendations, and strategic guidance.
- Represent the company at industry events, client meetings, and strategic workshops.
- 10-12 years of experience in software and services sales/account management in the European market; EMEA exposure is a plus.
- Strong experience managing key accounts, with proven ability to retain and grow client relationships.
- Deep knowledge of Customer Experience Management, Platform Engineering, Data & Integration solutions.
- Experience in Retail, Supply Chain, and Logistics domains is highly desirable.
- Excellent negotiation, presentation, and communication skills.
- Strategic thinking, problem-solving, and ability to manage multiple accounts simultaneously.
- Customer-focused mindset with strong business acumen.
Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field. MBA is a plus.
Why Join Us:- Opportunity to work with global clients and cutting-edge technology solutions.
- Collaborative and high-performance work culture.
- Competitive compensation and benefits aligned with experience and performance.
Senior Account Manager in Slough employer: Espire Infolabs Limited
Contact Detail:
Espire Infolabs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager in Slough
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Showcase Your Expertise
When you get the chance to chat with potential employers, make sure to highlight your experience in Customer Experience Management and your success in managing key accounts. We want to see you shine and demonstrate how you can add value to their team!
✨Prepare for Interviews
Do your homework before any interview! Understand the company’s products and services, especially in the Retail, Supply Chain, and Logistics sectors. We recommend preparing some insightful questions to show you’re genuinely interested and ready to contribute.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly!
We think you need these skills to ace Senior Account Manager in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in software and services sales, especially in the European market. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed key accounts and driven client satisfaction in the past.
Showcase Relevant Experience: When filling out your application, focus on showcasing your deep knowledge of Customer Experience Management and your experience in the Retail, Supply Chain, and Logistics domains. We love seeing how you can bring value to our team!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Espire Infolabs Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of Customer Experience Management, Platform Engineering, and Data & Integration solutions. Be ready to discuss how these areas relate to the Retail, Supply Chain, and Logistics domains, as this will show that you understand the industry and can speak their language.
✨Build Rapport with Stakeholders
Since you'll be dealing with C-level executives, practice building rapport quickly. Think about how you can connect with them on a personal level, perhaps by researching their recent achievements or challenges. This will help you establish trust and demonstrate your ability to manage key accounts effectively.
✨Showcase Your Success Stories
Prepare specific examples of how you've successfully managed key accounts in the past. Highlight instances where you've driven client satisfaction, expanded business, or solved complex problems. Use metrics to back up your claims, as numbers can really make your achievements stand out.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their current challenges in the EMEA market or how they measure account health. This not only shows your enthusiasm but also gives you valuable insights into their operations.
