IPS Service Manager in Leicester

Location: Leicester, Leicestershire

Salary: £45,510 - £51,368

Contract type: Permanent

Total hours per week: 37.5

Closing date: 13/03/2026

Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

Purpose: We are looking for an IPS Service Manager who can oversee the day to day delivery and overall performance of the Individual Placement and Support (IPS). Combining vision and direction with strong relationship building and people management skills, you will take accountability for project performance across our own delivery. You will need to have an expert understanding of Individual Placement and Support, the fidelity scale and how that interacts with the IPS fidelity manual.

You will be responsible for managing Team Leader(s) which will involve providing regular supervision around IPS practice issues, as well as support around complex staffing and caseload issues. Your role will involve building partnerships with local NHS Trusts, employment providers and referral sources as well as maintaining partnerships with stakeholders and commissioners. You will work in partnership with local mental health team Service Managers/Team Leaders, ensuring the IPS Service is integrated within the NHS Mental Health teams. You will also build positive working relationships with external partners, most notably NHS England and IPS Grow.

Essential:

• Understanding/Experience of the IPS model of delivery
• Relevant previous contract or project management experience focused on supporting performance, quality and compliance
• Understanding of the practical impact of common health conditions on an individual's ability to work
• Knowledge of provider and referral networks across the local area
• Experience of achievement in a target-driven environment and ability to drive performance through focused performance management
• Experience of line management and staff development
• Practical experience in accessing external support services and well-developed networking skills
• Ability to work effectively in a target driven environment
• Initiative and decisiveness, making sound decisions based on available evidence

Location: Home based role with regular travel into areas of delivery with expectations that over half the week will be in the community or at meetings.

Employee Benefits:

• 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday
• 2 days paid volunteering leave each year
• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Access to a suite of learning and development opportunities including paid for apprenticeship and masters' levels qualifications, and management development programmes
• Opportunities to connect with our employee diversity networks
• Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan

Join a diverse and inclusive organisation. Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.

We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and/or would like further information about the role, please contact us.

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.