At a Glance
- Tasks: Manage and grow key enterprise accounts in shipping and logistics sectors.
- Company: Join a growing specialist technology provider with a focus on connectivity solutions.
- Benefits: Competitive salary, quarterly bonuses, and hybrid working options.
- Other info: Enjoy a supportive environment with opportunities for growth and travel across the UK.
- Why this job: Build long-term relationships and drive impactful solutions for major clients.
- Qualifications: Experience in account management or technology sales, with strong relationship-building skills.
The predicted salary is between 60000 - 70000 € per year.
We’re working with a growing specialist technology provider to hire an Enterprise Account Manager to manage and develop a portfolio of key customers across the shipping, logistics and transport sectors. This is a fantastic opportunity for someone who enjoys building long-term enterprise relationships, driving account growth and working on solutions that are critical to operational performance.
The Role
You’ll take ownership of a number of strategic enterprise accounts, focusing on retention, growth and long-term value. Working closely with technical and delivery teams, you’ll act as a trusted advisor, helping customers optimise their connectivity and communications environments while identifying opportunities for expansion.
Key responsibilities:
- Manage and grow a portfolio of enterprise customers
- Build strong relationships with senior commercial and technical stakeholders
- Identify and drive upsell and cross-sell opportunities
- Lead account planning and customer engagement strategies
- Work with internal teams to deliver tailored solutions
- Travel as required across the UK and occasionally EMEA
What they’re looking for
- Experience in an Enterprise Account Manager or similar role
- Background in technology sales (e.g. networking, telecoms, connectivity, infrastructure or similar) OR strong experience within the shipping, logistics or transport sectors
- Proven ability to grow and develop existing accounts
- Strong stakeholder management and relationship-building skills
- Commercially driven with a consultative approach
Why consider this role?
- Manage high-value, strategic enterprise accounts
- Work within a specialist, growing technology provider
- Opportunity to operate in a relationship-driven, consultative role
- Strong internal support across technical and delivery teams
- Competitive package with quarterly bonus structure
- Hybrid working with regular access to the Norwich office
Key Account Manager (Permanent) in Norwich employer: ESP
Join a dynamic and growing technology provider in Norwich, where you will thrive in a supportive and collaborative work culture that values long-term relationships and employee development. With competitive compensation, a quarterly bonus structure, and the flexibility of hybrid working, this role as an Enterprise Account Manager offers you the chance to make a significant impact while enjoying a fulfilling career in a specialist sector. Embrace the opportunity to grow alongside a company that prioritises innovation and customer success.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager (Permanent) in Norwich
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and meetups to connect with potential employers and other professionals in the shipping, logistics, and tech sectors. The more people you know, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Show off your expertise! Create a personal brand on LinkedIn by sharing insights about connectivity and network solutions. Engage with posts related to the industry and showcase your knowledge to attract attention from hiring managers.
✨Tip Number 3
Prepare for interviews by researching the company and its key accounts. Understand their challenges and think about how you can help them grow. This will show you're not just another candidate but a potential trusted advisor ready to make an impact.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Key Account Manager (Permanent) in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Enterprise Account Manager. Highlight your experience in technology sales or the shipping and logistics sectors, and showcase how you've built long-term relationships with clients.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills align with our needs. Be specific about your achievements in account management and how you can drive growth.
Showcase Your Consultative Approach:In your application, emphasise your consultative approach to sales. We want to see how you've acted as a trusted advisor in previous roles, helping clients optimise their solutions and identifying opportunities for upselling.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ESP
✨Know Your Accounts
Before the interview, research the company’s key customers in the shipping, logistics, and transport sectors. Understand their challenges and how the technology provider's solutions can help them. This will show your potential employer that you’re proactive and genuinely interested in their business.
✨Showcase Your Relationship Skills
Prepare examples of how you've built strong relationships with senior stakeholders in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will demonstrate your ability to manage and grow enterprise accounts effectively.
✨Understand the Technology
Brush up on your knowledge of connectivity and network solutions. Be ready to discuss how these technologies impact operational performance. Showing that you can speak the technical language will position you as a trusted advisor during the interview.
✨Prepare for Scenario Questions
Expect questions about upselling and cross-selling opportunities. Think of specific scenarios where you successfully identified and acted on such opportunities. This will highlight your commercial drive and consultative approach, which are key for this role.
