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- Tasks: Support enterprise clients by providing technical expertise and optimising SaaS product usage.
- Company: High-growth enterprise SaaS company with a collaborative culture.
- Benefits: Flexible working arrangements and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact on client success.
- Qualifications: Strong problem-solving skills and experience in technical, customer-facing roles.
- Other info: Remote position with a focus on building lasting customer relationships.
The predicted salary is between 36000 - 60000 £ per year.
A high-growth enterprise SaaS company is seeking a Technical Account Manager to support enterprise clients in Edinburgh. The ideal candidate will provide technical expertise, foster customer relationships, and help optimize SaaS product usage. This hands-on role requires strong problem-solving abilities and experience in technical, customer-facing positions. The business offers a collaborative culture and flexible working arrangements.
Enterprise SaaS Technical Account Manager (Remote) employer: ESP
Contact Detail:
ESP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise SaaS Technical Account Manager (Remote)
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. We should be ready to showcase our problem-solving abilities with real-life examples that highlight how we’ve optimised SaaS products in the past.
✨Tip Number 3
Don’t forget to research the company culture! Understanding their values will help us tailor our responses during interviews and show that we’re a great fit for their collaborative environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily!
We think you need these skills to ace Enterprise SaaS Technical Account Manager (Remote)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical, customer-facing roles. We want to see how your skills align with the needs of our enterprise clients, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Technical Account Manager role and how you can contribute to our collaborative culture. Let us know what makes you the perfect fit for StudySmarter.
Showcase Your Technical Expertise: Since this role involves providing technical expertise, make sure to include specific examples of how you've successfully supported clients in the past. We love seeing real-world applications of your skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at ESP
✨Know Your SaaS Inside Out
Make sure you have a solid understanding of the SaaS products the company offers. Familiarise yourself with their features, benefits, and common challenges clients face. This will help you demonstrate your technical expertise and show that you're ready to support enterprise clients effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved technical issues for clients. Highlight your approach to problem-solving and how it led to improved customer satisfaction. This will illustrate your hands-on experience and ability to thrive in a customer-facing role.
✨Build Rapport with Interviewers
Since this role involves fostering customer relationships, practice building rapport during your interview. Be personable, ask questions about the company culture, and engage with your interviewers. This will not only make you memorable but also demonstrate your interpersonal skills.
✨Emphasise Flexibility and Collaboration
Given the company's collaborative culture and flexible working arrangements, be prepared to discuss how you adapt to different team dynamics and work environments. Share examples of how you've successfully collaborated with others in remote settings, showcasing your ability to thrive in a flexible role.
