Director, Customer Account Manager
Director, Customer Account Manager

Director, Customer Account Manager

Full-Time 80000 - 100000 £ / year (est.) No home office possible
ESP

At a Glance

  • Tasks: Lead the Public Sector team in selling complex IT services and consulting solutions.
  • Company: Fast-growing, agile IT Services & Consulting company with a vibrant culture.
  • Benefits: High earnings potential with an excellent commission scheme and supportive colleagues.
  • Why this job: Join a dynamic team in a hot market for exceptional digital transformation services.
  • Qualifications: Proven track record in selling complex IT or cloud services to the Public Sector.
  • Other info: Collaborative environment with opportunities for professional growth and high morale.

The predicted salary is between 80000 - 100000 £ per year.

Leading the Public Sector business unit focusing on strategy and selling complex IT Services & IT Consulting solutions to the Public Sector in the UK. Not a line management role as you have no direct reports. Directing the new business team who are responsible for winning new customers and owning relationships with existing customers. Working with a hugely collaborative team providing the highest quality solutions.

Why this is a good opportunity:

  • Fast growth agile and already well-established IT Services & IT Consulting company.
  • Hot part of the market – Managed Services/IT Consulting/Cloud services/digital transformation and their delivery is exceptional.
  • Very high quality services.
  • Amazing vibe/culture. Morale is high.
  • Big earnings due to fab commission scheme.
  • Well supported role – lots of colleagues to assist in the process.

Essential experience required:

  • Proven track record selling complex IT Services or cloud services to the Public Sector.
  • Knowledge of leading complex major bids and government frameworks.
  • Typically, £500K-£5m deals and larger.
  • History of exceeding targets in 3 or 4 of the past 5 years.

Director, Customer Account Manager employer: ESP

As a leading IT Services and Consulting company, we pride ourselves on our fast-paced growth and collaborative culture, making us an exceptional employer for the Director, Customer Account Manager role. Our commitment to delivering high-quality solutions in the Public Sector is matched by our supportive environment, where employees can thrive and achieve significant earnings through our attractive commission scheme. Join us to be part of a dynamic team that values innovation and excellence in digital transformation.
ESP

Contact Detail:

ESP Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director, Customer Account Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the Public Sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Director role.

✨Tip Number 2

Showcase your expertise! When you get the chance to chat with potential employers, highlight your proven track record in selling complex IT services. Share specific examples of how you've exceeded targets and led major bids. We want to see that passion and success shine through!

✨Tip Number 3

Prepare for those interviews! Research the company’s culture and values, especially their approach to managed services and digital transformation. Tailor your responses to show how your experience aligns with their needs. We’re all about collaboration, so demonstrate how you can fit into their team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make this happen together!

We think you need these skills to ace Director, Customer Account Manager

Sales Strategy
Complex IT Services Sales
Cloud Services Knowledge
Public Sector Experience
Bid Management
Government Frameworks Knowledge
Target Achievement
Relationship Management
Collaboration Skills
Consultative Selling
Negotiation Skills
Market Understanding
Agile Methodologies
Digital Transformation Expertise

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Director, Customer Account Manager. Highlight your experience in selling complex IT services and your success with public sector clients. We want to see how you’ve exceeded targets and led major bids!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the public sector and how your skills align with our needs. Be sure to mention any specific achievements that demonstrate your ability to drive new business.

Showcase Your Collaborative Spirit: Since we value teamwork, make sure to highlight examples of how you’ve worked collaboratively in previous roles. Share stories that illustrate your ability to lead without direct reports and how you’ve supported your team in winning new customers.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at ESP

✨Know Your Stuff

Make sure you brush up on the latest trends in IT Services and Cloud solutions, especially as they relate to the Public Sector. Familiarise yourself with major government frameworks and be ready to discuss how your experience aligns with selling complex services.

✨Showcase Your Success

Prepare to share specific examples of how you've exceeded sales targets in the past. Highlight any major bids you've led, particularly those involving deals worth £500K to £5m. Numbers speak volumes, so be ready to back up your claims with data.

✨Emphasise Collaboration

Since this role involves directing a new business team, demonstrate your ability to work collaboratively. Share experiences where you've successfully partnered with colleagues to deliver high-quality solutions, showcasing your teamwork skills.

✨Get the Culture Right

Research the company culture and be prepared to discuss how you fit into it. They value a positive vibe and high morale, so express your enthusiasm for working in a supportive environment and how you can contribute to maintaining that amazing culture.

Director, Customer Account Manager
ESP

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