The ESP Group is seeking a Team Leader to join our Arbroath contact centre on a full-time, permanent basis. You will lead a team of Customer Service Advisors, delivering outstanding service across channels and ensuring smooth day-to-day operations.
You will coach staff, support HR-related tasks, and promote a positive work environment with a focus on continuous improvement and staff development. Flexible patterns across 7 days are available with start times between 7am and 10pm.
#J-18808-Ljbffr
Customer Service Team Leader — Flexible Hours & Growth in Woodfield employer: ESP Group
The ESP Group in Hull is an excellent employer, offering a vibrant working environment where exceptional customer service is at the heart of our operations. With extensive training and flexible working hours, we provide our Customer Service Advisors with ample opportunities for personal and professional growth, making it an ideal place for those seeking meaningful and rewarding employment.
