At a Glance
- Tasks: Join our team to deliver exceptional customer service across various channels.
- Company: The ESP Group, a dynamic and inclusive employer in Arbroath.
- Benefits: 30 days annual leave, pension, financial wellbeing tools, and local discounts.
- Other info: Temporary role until 2026 with potential for extension and flexible hours.
- Why this job: Gain valuable experience in a fast-paced environment while helping others.
- Qualifications: Passion for customer service, IT skills, and a positive attitude.
The predicted salary is between 27100 - 27100 £ per year.
The ESP Group are currently recruiting for Customer Service Advisors to join our contact centre team in Journeycall Arbroath.
If you have excellent communication and administration skills, and are passionate about delivering exceptional customer service, this could be the perfect opportunity for you.
At The ESP Group, you will be a part of a dynamic, fast paced, talented and growing team responsible for delivering bespoke customer experience across a variety of communication channels.
At the outset, you will be provided with extensive training, a vibrant working environment and a warm welcome to our dedicated team.
Core working hours will be between 9am - 6pm Monday - Saturday, but flexibility may be required to work out with these hours if required.
This role is temporary until the end of 2026, but with the possibility of extension.
Benefits
- 30 days annual leave pro rata
- Standard Life Pension
- Financial wellbeing and draw down tool - Wagestream
- Monthly reward and recognition incentive programme
- EAP
- Local discounts
- We would love to hear from you if you;
- Have a passion for delivering excellent customer service.
- Can demonstrate IT skills and have the aptitude to learn to use new systems and software.
- Are reliable with a positive attitude and approach.
- Thrive in a team environment.
- Are proactive and welcome the opportunity to efficiently resolve issues and take pride in helping others.
Apply now for the opportunity to speak to one of the team via telephone interview at your convenience - we can't wait to hear from you!
Inclusivity
The ESP Group are a Disability Confident employer, and we believe in creating an inclusive and supportive recruitment process for everyone and we are committed to ensuring a fair and accessible experience for all candidates.
If you require any adjustments or accommodations at any stage of the application process, please let us know.
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Customer Service Advisor (Temporary) in Woodfield employer: ESP Group
Joining our team as a Desktop Support Technician at the Arbroath Contact Centre offers you a dynamic work environment where your skills will be nurtured through funded training and development opportunities. We pride ourselves on our inclusive culture, ensuring that every employee feels valued and supported, while also providing the chance to tackle challenging tasks in a fast-paced setting. With a commitment to career growth and a focus on maintaining high standards of information security, this role is perfect for those looking to make a meaningful impact in their IT career.
