The ESP Group is seeking a Learning and Development Associate to join their contact centre team on a full time, permanent basis. You will be part of a dynamic team responsible for delivering exceptional customer experiences across various channels.
Your responsibilities include collaborating with Operations and Compliance teams to design and deliver training programmes while promoting a positive learning environment. This is a great opportunity for individuals with a passion for customer service and strong communication skills.
Flexible working patterns are offered to recognize the importance of work-life balance.
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