At a Glance
- Tasks: Lead a team of Customer Service Advisors to deliver exceptional service.
- Company: ESP Group, a supportive and dynamic contact centre in Arbroath.
- Benefits: Flexible hours, extensive training, and a focus on work-life balance.
- Other info: Opportunity for personal growth in a vibrant work environment.
- Why this job: Join a passionate team and make a real difference in customer service.
- Qualifications: Experience in team leadership and a passion for customer service.
The predicted salary is between 24000 - 28000 £ per year.
ESP Group in Arbroath is looking for a Team Leader to join their contact center team on a full-time, permanent basis. You will manage a team of Customer Service Advisors, ensuring exceptional service and day-to-day operational success.
Ideal candidates are passionate about customer service, experienced in team leadership, and thrive in a dynamic environment. Extensive training and a supportive work culture are offered, along with flexibility to maintain a work-life balance.
Flexible Hours Team Leader — Customer Service in Arbroath employer: ESP Group
Joining our team as a Desktop Support Technician at the Arbroath Contact Centre offers you a dynamic work environment where your skills will be nurtured through funded training and development opportunities. We pride ourselves on our inclusive culture, ensuring that every employee feels valued and supported, while also providing the chance to tackle challenging tasks in a fast-paced setting. With a commitment to career growth and a focus on maintaining high standards of information security, this role is perfect for those looking to make a meaningful impact in their IT career.
