The ESP Group is seeking a Team Leader for its Arbroath contact centre. You will manage a team of Customer Service Advisors, providing daily coaching and support to maintain exceptional service levels. The role offers ongoing training and a dynamic, fast-paced environment, with a focus on career progression.
Successful candidates will lead by example, demonstrate excellent communication skills, and take pride in resolving issues efficiently while fostering a collaborative team atmosphere.
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Customer Service Team Leader – Flexible Hours in Arbroath employer: ESP Group
The ESP Group in Hull is an excellent employer, offering a vibrant working environment where exceptional customer service is at the heart of our operations. With extensive training and flexible working hours, we provide our Customer Service Advisors with ample opportunities for personal and professional growth, making it an ideal place for those seeking meaningful and rewarding employment.
