Project Manager in Reading

We are looking for a motivated and customer-focused Project Manager to join our growing delivery team in Reading. This role is ideal for someone looking to build on their project delivery experience and develop their career within a supportive and evolving project environment.

You will play a key role in delivering IT infrastructure and workplace technology projects, including IMACs (Installs, Moves, Adds & Changes), hardware refreshes, infrastructure rollouts, and multi-site installations. Working closely with customers and internal teams, you will help ensure projects are delivered on time, within budget, and to a high quality standard.

This role offers the opportunity to contribute to improving project processes and develop your leadership capability as you grow within the organisation.

• Manage end-to-end delivery of IT infrastructure projects and technology deployments
• Act as the primary point of contact for customers and internal stakeholders
• Ensure projects are delivered to agreed scope, quality, time, and budget expectations
• Produce and maintain key project documentation including plans, schedules, risk logs, and change controls
• Support strong scope and change management to maintain delivery control
• Lead project meetings, updates, and service reviews with customers

• Build strong relationships with customers, engineers, and delivery teams
• Provide clear and timely project updates and reporting
• Support successful project handover and customer satisfaction

• Follow established project governance and reporting standards
• Support improvements to project delivery processes and tools
• Proactively identify risks and work with teams to resolve issues

• Proven experience delivering IT projects such as: IMACs / workplace technology deployments, infrastructure rollouts and refresh programmes, hardware installations and multi-site deployments
• Experience managing customer-facing projects from initiation through completion
• Ability to coordinate engineers, suppliers, and stakeholders across multiple locations
• Strong organisational and communication skills

• Exposure to IT service delivery, outsourcing, or technical deployment environments
• Understanding of project management methodologies (PRINCE2, PMI or similar)
• Experience using MS Project, Microsoft 365, or project tracking tools
• Awareness of financial tracking and project cost control

This position focuses on IT infrastructure, hardware deployment, and workplace technology projects. It is not suited to project managers whose experience is primarily in software development or application delivery.

As our Project Management Office continues to grow, this role offers a natural progression pathway. High performers will have opportunities to accelerate into Senior Project Manager responsibilities and contribute to team leadership and departmental development as the function expands.

• Opportunity to develop your project management career
• Clear progression pathway aligned with PMO growth
• Work on varied, customer-facing infrastructure projects
• Supportive team environment with opportunities to grow leadership skills
• Be part of a business focused on quality delivery and continuous improvement

ESP Global Services is a trusted international provider of IT lifecycle and managed support services, helping global enterprises keep their technology environments running seamlessly. With a presence in over 100 countries, ESP delivers scalable, cost-effective solutions across service desk, field support, network services, and IT deployment — enabling organisations to improve performance, reduce downtime, and focus on business growth. ESP Global Services is proud to be an Equal Opportunity Employer.