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For Companies At a Glance
- Tasks: Drive operational efficiency and manage property-related tasks in a dynamic real estate environment.
- Company: Join Eson2, a top London Real Estate company known for exceptional property management services.
- Benefits: Enjoy competitive pay, professional growth opportunities, and a vibrant work culture.
- Why this job: Be part of a reputable team making a real impact in the property market while enhancing your skills.
- Qualifications: Bachelor’s or Master’s degree with 5-7 years in operations or property management required.
- Other info: Experience with Agile methodologies is a plus; strong communication skills are essential.
The predicted salary is between 43200 - 72000 £ per year.
Eson2 is a London Real Estate company, offering 360 real estate services to Landlords. We utilize advanced processes and tools built upon our perennial expertise to maximize property interests regardless of the market’s status quo. We assist customers in their home-seeking adventures by providing a sophisticated booking platform with exquisite properties in central locations. We ensure that all listed properties follow the highest 5-star hotel quality standards.
We are trusted by the most reputable developers in Central London, managing over 500 exclusive units under management. Furthermore, we have partnered with more than 100 landlords and are recognized among the Top Property Management companies globally.
The Senior Operations Executive is responsible for driving operational efficiency, ensuring compliance, and optimizing processes within the company. This role requires a strategic mindset to enhance workflows, manage property-related tasks, and ensure seamless execution of operational activities.
RESPONSIBILITIES
- Company Operations and Processes
- Respond to tenant and landlord inquiries, pre-qualify applicants, and maintain communication throughout tenancies.
- Maintain property records, oversee referencing processes, and ensure accurate data input. Knowledge of Arthur or Hubspot is nice to have.
- Coordinate property inspections, manage maintenance requests, advise on deposit deductions, and follow up on repairs.
- Handle utility setup, payments, and reporting, while supporting common area management as needed.
- Develop templates and process documentation, assist with operational reporting, and create financial reports.
- Contractual Compliance and Management
- Verify landlord and letting agent documents, ensuring legal and regulatory adherence.
- Maintain compliance records and ensure all tenancy agreements align with current regulations.
- Advise on tenant referencing, verify ID and right-to-rent checks, and manage tenancy documentation.
- Send mandatory tenancy information and uphold best practices in leasing processes.
- General Operations and Budget Monitoring
- Issue invoices, track rental payments, maintain landlord statements, and reconcile bank records.
- Oversee transfers and payments, ensuring accuracy and transparency in financial operations.
- Generate reports on tenancy status, rent projections, overdue payments, and safety certificate expirations.
REQUIREMENTS
- Education: Bachelor’s or Master’s degree in Business Administration, Operations Management, or a related field.
- Experience: Minimum of 5-7 years in operations excellence, business process improvement, or property management.
- Industry Knowledge: Strong understanding of tenancy regulations, compliance requirements, and financial management principles.
- Problem-Solving & Analytical Thinking: Ability to analyze complex processes and recommend data-driven solutions.
- Project Management: Familiarity with Agile, Scrum, or similar methodologies.
- Communication & Leadership: Ability to collaborate cross-functionally and drive organizational change.
Contact Detail:
Eson2 Property Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Executive
✨Tip Number 1
Familiarise yourself with the latest tenancy regulations and compliance requirements in the UK property market. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the real estate and property management sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Senior Operations Executive position.
✨Tip Number 3
Showcase your problem-solving and analytical skills by preparing examples of how you've improved operational processes in previous roles. Be ready to discuss these experiences in detail during your interview.
✨Tip Number 4
If you have experience with tools like Arthur or Hubspot, be sure to highlight this in conversations. If not, consider taking a short course or tutorial to get familiar with these platforms, as they could be beneficial in the role.
We think you need these skills to ace Senior Operations Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management and property management. Use specific examples that demonstrate your ability to drive operational efficiency and manage compliance.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with their needs, particularly your experience with process improvement and compliance in property management.
Showcase Relevant Skills: Emphasise skills that are crucial for the Senior Operations Executive role, such as problem-solving, analytical thinking, and project management. Provide concrete examples of how you've successfully applied these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Eson2 Property Management
✨Showcase Your Operational Expertise
Make sure to highlight your experience in operations management and process improvement. Be prepared to discuss specific examples of how you've enhanced workflows or driven efficiency in previous roles.
✨Demonstrate Compliance Knowledge
Since the role involves ensuring compliance with tenancy regulations, brush up on relevant laws and be ready to discuss how you've managed compliance in past positions. This will show that you understand the importance of legal adherence in property management.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Prepare to discuss how you would handle various operational challenges, such as managing tenant inquiries or coordinating maintenance requests, using data-driven solutions.
✨Exhibit Strong Communication Skills
As the role requires collaboration across teams, practice articulating your thoughts clearly. Be ready to provide examples of how you've successfully communicated with stakeholders, landlords, and tenants in previous roles.
