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For Companies At a Glance
- Tasks: Train and support clients on digital dental solutions, enhancing their systems' value.
- Company: Join ESM Digital Solutions, a leader in digital dentistry across the UK and Ireland.
- Benefits: Enjoy competitive salary, remote work, company laptop, and continuous training opportunities.
- Why this job: Be part of a dynamic team, work with cutting-edge technology, and build your expertise.
- Qualifications: 2 years in a dental lab, knowledge of CAD/CAM, and a Dental Technology Qualification required.
- Other info: Must have a full UK driving licence and access to a vehicle.
The predicted salary is between 30000 - 42000 £ per year.
About ESM Digital Solutions
ESM Digital Solutions is a trusted provider of digital dentistry hardware and software for clinics and laboratories across the UK and Ireland. Our portfolio includes leading brands such as 3Shape, Shining 3D, SprintRay, Exocad, DG Shape, Formlabs, Asiga, Borea, and Elos Medtech. We are known within the Dental market for delivering truly open systems, backed by expert consultation, training, and continuous support. Our goal is to ensure our customers fully capitalise on the technologies they have invested in.
The Role
We’re looking for a hands-on digital dental technician to become part of our UK team. The primary focus of this role is the training and support of our digital dental solutions, particularly within dental laboratories. You’ll play a key role in helping our clients maximise the value of their systems through expert guidance, technical assistance, and relationship-building.
Key Responsibilities
- Deliver training and technical support (onsite and remote) on systems including:
- CAD/CAM software: 3Shape Dental System and Exocad
- Roland DG Shape milling machines
- 3D printers
Candidate Requirements:
- At least 2 years’ experience in a dental laboratory
- Solid knowledge of digital dentistry and CAD/CAM workflows
- Confident user of 3Shape Dental System and Exocad Dental Cad software
- Practical experience with 3D printers and milling machines in a dental setting
- Skilled trainer with strong presentation and communication abilities
- Proficient with Office 365 and comfortable working with tech
- Problem-solver with great time management
- Capable of working independently and within a team
Must have:
- Dental Technology Qualification
- Full UK driving licence and access to a vehicle
- Home office with high-speed internet
What We Offer
- Competitive salary based on experience
- Company laptop and phone
- Manufacturer led and in-house training
- Continuous learning and development opportunities
- A chance to build a profile as a recognised expert in the dental industry
- Opportunity to work with cutting-edge dental technology
- Become a recognised expert in digital dental systems
- Work remotely and independently
Digital Dental Technician - Training & Support (United Kingdom) employer: ESM Digital Solutions
Contact Detail:
ESM Digital Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Dental Technician - Training & Support (United Kingdom)
✨Tip Number 1
Familiarise yourself with the specific digital dental technologies mentioned in the job description, such as 3Shape and Exocad. Having hands-on experience or even a deep understanding of these systems will set you apart during interviews.
✨Tip Number 2
Network within the dental industry by attending relevant events and exhibitions. This not only helps you learn more about the field but also allows you to make connections that could lead to job opportunities at ESM Digital Solutions.
✨Tip Number 3
Prepare to demonstrate your training skills by creating a mock training session or instructional video. This will showcase your ability to communicate complex information clearly, which is crucial for the role.
✨Tip Number 4
Highlight your problem-solving abilities by preparing examples of how you've resolved technical issues in the past. Being able to discuss real-life scenarios will show your potential employer that you're equipped to handle challenges effectively.
We think you need these skills to ace Digital Dental Technician - Training & Support (United Kingdom)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital dentistry and CAD/CAM workflows. Emphasise your hands-on experience with 3Shape Dental System, Exocad, and any practical work with 3D printers and milling machines.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital dentistry and your commitment to training and support. Mention specific examples of how you've helped clients maximise their systems in previous roles.
Showcase Your Training Skills: Since the role involves training, include any relevant experience you have in teaching or presenting. Highlight your communication abilities and any successful training sessions you've conducted.
Highlight Problem-Solving Abilities: Demonstrate your problem-solving skills by providing examples of challenges you've faced in a dental setting and how you resolved them. This will show your potential employer that you're capable of handling customer support effectively.
How to prepare for a job interview at ESM Digital Solutions
✨Showcase Your Technical Knowledge
Make sure to brush up on your knowledge of digital dentistry and CAD/CAM workflows. Be prepared to discuss your experience with 3Shape Dental System and Exocad, as well as any practical experience you have with 3D printers and milling machines.
✨Demonstrate Your Training Skills
Since the role involves training and support, think of examples where you've successfully trained others or created instructional materials. Highlight your presentation and communication abilities during the interview.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific technical issues or customer support scenarios. Prepare some examples that showcase your problem-solving skills and ability to manage time effectively.
✨Express Your Passion for Digital Dentistry
Show enthusiasm for the field of digital dentistry and the technologies involved. Discuss any relevant trends or innovations you’re excited about, and how you see yourself contributing to ESM Digital Solutions' mission.
