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- Tasks: Train and support clients on digital dental solutions, enhancing their use of cutting-edge technology.
- Company: Join ESM Digital Solutions, a leader in digital dentistry hardware and software across the UK and Ireland.
- Benefits: Enjoy remote work, competitive salary, company laptop, and continuous learning opportunities.
- Why this job: Be part of a dynamic team, build relationships, and become a recognised expert in the dental industry.
- Qualifications: Must have 2 years' experience in a dental lab and a Dental Technology Qualification.
- Other info: Work independently with a home office setup and high-speed internet.
The predicted salary is between 30000 - 42000 £ per year.
Digital Dental Technician – Training & Support – UK About ESM Digital Solutions ESM Digital Solutions is a trusted provider of digital dentistry hardware and software for clinics and laboratories across the UK and Ireland. Our portfolio includes leading brands such as 3Shape, Shining 3D, SprintRay, Exocad, DG Shape, Formlabs, Asiga, Borea, and Elos Medtech. We are known within the Dental market for delivering truly open systems, backed by expert consultation, training, and continuous support. Our goal is to ensure our customers fully capitalise on the technologies they have invested in. The Role We\’re looking for a hands-on digital dental technician to become part of our UK team. The primary focus of this role is the training and support of our digital dental solutions, particularly within dental laboratories. You\’ll play a key role in helping our clients maximise the value of their systems through expert guidance, technical assistance, and relationship-building. Key Responsibilities Deliver training and technical support (onsite and remote) on systems including: CAD/CAM software: 3Shape Dental System and Exocad Roland DG Shape milling machines 3D printers Handle customer support via phone and email Collaborate with internal teams and suppliers to resolve support issues efficiently Create and maintain training protocols, including instructional videos Assist in product demonstrations and sales support Identify new leads and upselling opportunities Represent ESM Digital Solutions at dental events and exhibitions Other duties as required Candidate Requirements: At least 2 years\’ experience in a dental laboratory Solid knowledge of digital dentistry and CAD/CAM workflows Confident user of 3Shape Dental System and Exocad Dental Cad software Practical experience with 3D printers and milling machines in a dental setting Skilled trainer with strong presentation and communication abilities Proficient with Office 365 and comfortable working with tech Problem-solver with great time management Capable of working independently and within a team Must have: Dental Technology Qualification Full UK driving licence and access to a vehicle Home office with high-speed internet What We Offer Competitive salary based on experience Company laptop and phone Manufacturer led and in-house training Continuous learning and development opportunities A chance to build a profile as a recognised expert in the dental industry Opportunity to work with cutting-edge dental technology Become a recognised expert in digital dental systems Work remotely and independently #J-18808-Ljbffr
Digital Dental Technician – Training & Support. Job in London Education & Training Jobs employer: ESM Digital Solutions
Contact Detail:
ESM Digital Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Dental Technician – Training & Support. Job in London Education & Training Jobs
✨Tip Number 1
Familiarise yourself with the specific digital dental technologies mentioned in the job description, such as 3Shape and Exocad. Having hands-on experience or even a deep understanding of these systems will set you apart during interviews.
✨Tip Number 2
Network within the dental industry by attending relevant events and exhibitions. This not only helps you learn more about the field but also allows you to make connections that could lead to job opportunities at ESM Digital Solutions.
✨Tip Number 3
Prepare to demonstrate your training skills by creating a mock training session or presentation. This will showcase your ability to communicate complex information clearly, which is crucial for the role.
✨Tip Number 4
Research ESM Digital Solutions thoroughly, including their products and services. Understanding their mission and values will help you align your answers during interviews and show your genuine interest in the company.
We think you need these skills to ace Digital Dental Technician – Training & Support. Job in London Education & Training Jobs
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital dentistry and CAD/CAM workflows. Emphasise your hands-on experience with 3Shape Dental System, Exocad, and any practical work with 3D printers and milling machines.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital dentistry and training. Mention specific examples of how you've successfully trained others or provided technical support in the past, showcasing your communication skills.
Showcase Your Problem-Solving Skills: In your application, include examples of how you've resolved technical issues or improved processes in a dental laboratory setting. This will demonstrate your ability to handle customer support effectively.
Highlight Continuous Learning: Mention any ongoing education or training you've pursued in digital dentistry or related fields. This shows your commitment to staying updated with the latest technologies and trends in the industry.
How to prepare for a job interview at ESM Digital Solutions
✨Showcase Your Technical Skills
Make sure to highlight your experience with CAD/CAM software, particularly 3Shape and Exocad. Be prepared to discuss specific projects where you've used these tools, as well as any practical experience with 3D printers and milling machines.
✨Demonstrate Your Training Abilities
Since the role involves training clients, be ready to share examples of how you've successfully trained others in the past. Discuss your approach to creating training materials and how you adapt your teaching style to different audiences.
✨Emphasise Problem-Solving Skills
Prepare to discuss situations where you've encountered technical issues and how you resolved them. This will show your potential employer that you're a proactive problem-solver who can handle challenges effectively.
✨Build Rapport and Communication
As relationship-building is key in this role, practice your communication skills. Be friendly and approachable during the interview, and think of ways to demonstrate your ability to connect with clients and colleagues alike.
