Digital Dental Technician – Training & Support. Job in Leeds Education & Training Jobs
Digital Dental Technician – Training & Support. Job in Leeds Education & Training Jobs

Digital Dental Technician – Training & Support. Job in Leeds Education & Training Jobs

Leeds Full-Time 30000 - 42000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Train and support clients on digital dental solutions, including CAD/CAM software and 3D printers.
  • Company: Join ESM Digital Solutions, a leader in digital dentistry hardware and software across the UK and Ireland.
  • Benefits: Enjoy remote work, competitive salary, company laptop, and continuous learning opportunities.
  • Why this job: Be part of an innovative team, build expertise, and make a real impact in the dental industry.
  • Qualifications: 2 years' experience in a dental lab, knowledge of CAD/CAM workflows, and a Dental Technology Qualification required.
  • Other info: Work independently with a home office setup and high-speed internet.

The predicted salary is between 30000 - 42000 £ per year.

About ESM Digital Solutions

ESM Digital Solutions is a trusted provider of digital dentistry hardware and software for clinics and laboratories across the UK and Ireland. Our portfolio includes leading brands such as 3Shape, Shining 3D, SprintRay, Exocad, DG Shape, Formlabs, Asiga, Borea, and Elos Medtech. We are known within the Dental market for delivering truly open systems, backed by expert consultation, training, and continuous support. Our goal is to ensure our customers fully capitalise on the technologies they have invested in.

The Role

We are looking for a hands-on digital dental technician to become part of our UK team. The primary focus of this role is the training and support of our digital dental solutions, particularly within dental laboratories. You will play a key role in helping our clients maximise the value of their systems through expert guidance, technical assistance, and relationship-building.

Key Responsibilities

  • Deliver training and technical support (onsite and remote) on systems including:
  • CAD/CAM software: 3Shape Dental System and Exocad
  • Roland DG Shape milling machines
  • 3D printers
  • Handle customer support via phone and email
  • Collaborate with internal teams and suppliers to resolve support issues efficiently
  • Create and maintain training protocols, including instructional videos
  • Assist in product demonstrations and sales support
  • Identify new leads and upselling opportunities
  • Represent ESM Digital Solutions at dental events and exhibitions
  • Other duties as required
  • Candidate Requirements:

    • At least 2 years' experience in a dental laboratory
    • Solid knowledge of digital dentistry and CAD/CAM workflows
    • Confident user of 3Shape Dental System and Exocad Dental Cad software
    • Practical experience with 3D printers and milling machines in a dental setting
    • Skilled trainer with strong presentation and communication abilities
    • Proficient with Office 365 and comfortable working with tech
    • Problem-solver with great time management
    • Capable of working independently and within a team

    Must have:

    • Dental Technology Qualification
    • Full UK driving licence and access to a vehicle
    • Home office with high-speed internet

    What We Offer

    • Competitive salary based on experience
    • Company laptop and phone
    • Manufacturer led and in-house training
    • Continuous learning and development opportunities
    • A chance to build a profile as a recognised expert in the dental industry
    • Opportunity to work with cutting-edge dental technology
    • Become a recognised expert in digital dental systems
    • Work remotely and independently

    Digital Dental Technician – Training & Support. Job in Leeds Education & Training Jobs employer: ESM Digital Solutions

    ESM Digital Solutions is an exceptional employer, offering a dynamic work culture that prioritises continuous learning and development in the rapidly evolving field of digital dentistry. With competitive salaries, comprehensive training, and the opportunity to work with cutting-edge technology, employees can thrive both professionally and personally while making a meaningful impact in the dental industry. Located in Leeds, our supportive team environment fosters collaboration and innovation, ensuring that every employee has the chance to grow and become a recognised expert in their field.
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    Contact Detail:

    ESM Digital Solutions Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Digital Dental Technician – Training & Support. Job in Leeds Education & Training Jobs

    ✨Tip Number 1

    Familiarise yourself with the specific digital dental technologies mentioned in the job description, such as 3Shape and Exocad. Having hands-on experience or even a deep understanding of these systems will set you apart during interviews.

    ✨Tip Number 2

    Network within the dental industry, especially with professionals who use CAD/CAM software. Attend dental events and exhibitions to meet potential colleagues and learn more about the latest trends and technologies.

    ✨Tip Number 3

    Prepare to demonstrate your training skills by creating a mock training session or instructional video. This will showcase your ability to communicate complex information clearly, which is crucial for the role.

    ✨Tip Number 4

    Highlight your problem-solving abilities by preparing examples of how you've resolved technical issues in the past. Being able to discuss real-life scenarios will show your practical experience and readiness for the role.

    We think you need these skills to ace Digital Dental Technician – Training & Support. Job in Leeds Education & Training Jobs

    Dental Technology Qualification
    Experience in a dental laboratory
    Knowledge of digital dentistry and CAD/CAM workflows
    Proficient in 3Shape Dental System and Exocad software
    Practical experience with 3D printers and milling machines
    Strong presentation and communication skills
    Technical support and training delivery
    Problem-solving abilities
    Time management skills
    Ability to work independently and as part of a team
    Familiarity with Office 365
    Customer support experience
    Relationship-building skills
    Adaptability to new technologies

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in digital dentistry and CAD/CAM workflows. Emphasise your hands-on experience with 3Shape Dental System, Exocad, and any practical work with 3D printers and milling machines.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for digital dentistry and training. Mention specific examples of how you've successfully trained others or provided technical support in the past, showcasing your communication skills.

    Highlight Your Qualifications: Clearly state your Dental Technology Qualification and any other relevant certifications. This will help demonstrate that you meet the essential requirements for the role.

    Showcase Problem-Solving Skills: Provide examples in your application of how you've effectively solved problems in a dental setting. This could include resolving technical issues or improving training protocols, which aligns with the responsibilities of the role.

    How to prepare for a job interview at ESM Digital Solutions

    ✨Showcase Your Technical Skills

    Make sure to highlight your experience with CAD/CAM software like 3Shape and Exocad. Be prepared to discuss specific projects where you've used these tools, as well as any practical experience with 3D printers and milling machines.

    ✨Demonstrate Your Training Abilities

    Since the role involves training others, be ready to share examples of how you've successfully trained or supported colleagues in the past. Discuss your approach to creating training materials and how you adapt your style to different learners.

    ✨Emphasise Problem-Solving Skills

    Prepare to discuss challenges you've faced in a dental laboratory setting and how you resolved them. This will show your potential employer that you're a proactive problem-solver who can handle technical support issues effectively.

    ✨Build Rapport and Communication

    As relationship-building is key in this role, practice your communication skills. Be friendly and approachable during the interview, and think of ways to demonstrate your ability to connect with clients and colleagues alike.

    Digital Dental Technician – Training & Support. Job in Leeds Education & Training Jobs
    ESM Digital Solutions
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    • Digital Dental Technician – Training & Support. Job in Leeds Education & Training Jobs

      Leeds
      Full-Time
      30000 - 42000 £ / year (est.)

      Application deadline: 2027-06-20

    • E

      ESM Digital Solutions

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