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For Companies At a Glance
- Tasks: Train and support clients on digital dental solutions, enhancing their systems' value.
- Company: Join ESM Digital Solutions, a leader in digital dentistry hardware and software across the UK and Ireland.
- Benefits: Enjoy remote work, competitive salary, company laptop, and continuous learning opportunities.
- Why this job: Be part of a dynamic team, work with cutting-edge technology, and build your reputation in the dental industry.
- Qualifications: 2 years in a dental lab, knowledge of CAD/CAM workflows, and a Dental Technology Qualification required.
- Other info: Must have a full UK driving licence and access to a vehicle.
The predicted salary is between 30000 - 42000 £ per year.
About ESM Digital Solutions
ESM Digital Solutions is a trusted provider of digital dentistry hardware and software for clinics and laboratories across the UK and Ireland. Our portfolio includes leading brands such as 3Shape, Shining 3D, SprintRay, Exocad, DG Shape, Formlabs, Asiga, Borea, and Elos Medtech. We are known within the Dental market for delivering truly open systems, backed by expert consultation, training, and continuous support. Our goal is to ensure our customers fully capitalise on the technologies they have invested in.
The Role
We’re looking for a hands-on digital dental technician to become part of our UK team. The primary focus of this role is the training and support of our digital dental solutions, particularly within dental laboratories. You’ll play a key role in helping our clients maximise the value of their systems through expert guidance, technical assistance, and relationship-building.
Key Responsibilities
- Deliver training and technical support (onsite and remote) on systems including:
- CAD/CAM software: 3Shape Dental System and Exocad
- Roland DG Shape milling machines
- 3D printers
Candidate Requirements:
- At least 2 years’ experience in a dental laboratory
- Solid knowledge of digital dentistry and CAD/CAM workflows
- Confident user of 3Shape Dental System and Exocad Dental Cad software
- Practical experience with 3D printers and milling machines in a dental setting
- Skilled trainer with strong presentation and communication abilities
- Proficient with Office 365 and comfortable working with tech
- Problem-solver with great time management
- Capable of working independently and within a team
Must have:
- Dental Technology Qualification
- Full UK driving licence and access to a vehicle
- Home office with high-speed internet
What We Offer
- Competitive salary based on experience
- Company laptop and phone
- Manufacturer led and in-house training
- Continuous learning and development opportunities
- A chance to build a profile as a recognised expert in the dental industry
- Opportunity to work with cutting-edge dental technology
- Become a recognised expert in digital dental systems
- Work remotely and independently
Contact Detail:
ESM Digital Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Dental Technician – Training & Support
✨Tip Number 1
Familiarise yourself with the specific digital dental technologies mentioned in the job description, such as 3Shape and Exocad. Having hands-on experience or even a deep understanding of these systems will set you apart during interviews.
✨Tip Number 2
Network within the dental industry by attending relevant events and exhibitions. This not only helps you learn more about the field but also allows you to make connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to demonstrate your training skills by creating a mock training session or instructional video. This will showcase your ability to communicate complex information clearly, which is crucial for the role.
✨Tip Number 4
Research ESM Digital Solutions thoroughly, including their products and services. Understanding their mission and values will help you tailor your conversations and show genuine interest in contributing to their success.
We think you need these skills to ace Digital Dental Technician – Training & Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in dental laboratories and your knowledge of digital dentistry. Emphasise your familiarity with CAD/CAM software like 3Shape and Exocad, as well as any practical experience with 3D printers and milling machines.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital dentistry and your desire to support clients in maximising their systems. Mention specific examples of how you've successfully trained others or resolved technical issues in the past.
Showcase Your Communication Skills: Since the role involves training and customer support, highlight your strong presentation and communication abilities. Provide examples of how you've effectively communicated complex information to clients or colleagues.
Highlight Problem-Solving Abilities: Demonstrate your problem-solving skills by including instances where you've tackled challenges in a dental setting. This could involve resolving technical issues or improving workflows in a laboratory environment.
How to prepare for a job interview at ESM Digital Solutions
✨Showcase Your Technical Skills
Make sure to highlight your experience with CAD/CAM software like 3Shape and Exocad during the interview. Be prepared to discuss specific projects or challenges you've faced in a dental laboratory setting, as this will demonstrate your hands-on expertise.
✨Prepare for Training Scenarios
Since the role involves training clients, think of examples where you've successfully trained others or provided technical support. You might even want to prepare a mini-training session to showcase your presentation skills and ability to convey complex information clearly.
✨Understand ESM Digital Solutions
Research ESM Digital Solutions and their product offerings thoroughly. Familiarise yourself with their key brands and technologies, as this knowledge will help you answer questions confidently and show your genuine interest in the company.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you've approached and resolved technical issues in the past. Providing specific examples of your problem-solving process will illustrate your capability to handle customer support effectively and efficiently.
