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For Companies At a Glance
- Tasks: Train and support clients on digital dental solutions, enhancing their systems' value.
- Company: Join ESM Digital Solutions, a leader in digital dentistry hardware and software across the UK and Ireland.
- Benefits: Enjoy competitive salary, company laptop, remote work, and continuous learning opportunities.
- Why this job: Be part of a dynamic team, work with cutting-edge technology, and build your reputation in the dental industry.
- Qualifications: 2 years' experience in a dental lab, knowledge of CAD/CAM workflows, and a Dental Technology Qualification required.
- Other info: Must have a full UK driving licence and access to a vehicle.
The predicted salary is between 30000 - 42000 £ per year.
About ESM Digital Solutions
ESM Digital Solutions is a trusted provider of digital dentistry hardware and software for clinics and laboratories across the UK and Ireland. Our portfolio includes leading brands such as 3Shape, Shining 3D, SprintRay, Exocad, DG Shape, Formlabs, Asiga, Borea, and Elos Medtech. We are known within the Dental market for delivering truly open systems, backed by expert consultation, training, and continuous support. Our goal is to ensure our customers fully capitalise on the technologies they have invested in.
The Role
We’re looking for a hands-on digital dental technician to become part of our UK team. The primary focus of this role is the training and support of our digital dental solutions, particularly within dental laboratories. You’ll play a key role in helping our clients maximise the value of their systems through expert guidance, technical assistance, and relationship-building.
Key Responsibilities
- Deliver training and technical support (onsite and remote) on systems including:
- CAD/CAM software: 3Shape Dental System and Exocad
- Roland DG Shape milling machines
- 3D printers
Candidate Requirements:
- At least 2 years’ experience in a dental laboratory
- Solid knowledge of digital dentistry and CAD/CAM workflows
- Confident user of 3Shape Dental System and Exocad Dental Cad software
- Practical experience with 3D printers and milling machines in a dental setting
- Skilled trainer with strong presentation and communication abilities
- Proficient with Office 365 and comfortable working with tech
- Problem-solver with great time management
- Capable of working independently and within a team
Must have:
- Dental Technology Qualification
- Full UK driving licence and access to a vehicle
- Home office with high-speed internet
What We Offer
- Competitive salary based on experience
- Company laptop and phone
- Manufacturer led and in-house training
- Continuous learning and development opportunities
- A chance to build a profile as a recognised expert in the dental industry
- Opportunity to work with cutting-edge dental technology
- Become a recognised expert in digital dental systems
- Work remotely and independently
Digital Dental Technician – Training & Support employer: ESM Digital Solutions
Contact Detail:
ESM Digital Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Dental Technician – Training & Support
✨Tip Number 1
Familiarise yourself with the specific digital dental technologies mentioned in the job description, such as 3Shape and Exocad. Having hands-on experience or even a deep understanding of these systems will set you apart during interviews.
✨Tip Number 2
Network within the dental industry by attending relevant events and exhibitions. This not only helps you learn more about the field but also allows you to make connections that could lead to job opportunities at ESM Digital Solutions.
✨Tip Number 3
Prepare to showcase your training and presentation skills. Since the role involves delivering training and support, consider creating a mock training session or presentation to demonstrate your ability to communicate complex information clearly.
✨Tip Number 4
Highlight your problem-solving abilities and time management skills during any discussions or interviews. Be ready to provide examples of how you've successfully resolved technical issues in the past, as this is crucial for the support aspect of the role.
We think you need these skills to ace Digital Dental Technician – Training & Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in dental laboratories and your knowledge of digital dentistry. Emphasise your familiarity with CAD/CAM software like 3Shape and Exocad, as well as any practical experience with 3D printers and milling machines.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital dentistry and your desire to support clients in maximising their systems. Mention specific examples of how you've successfully trained others or resolved technical issues in the past.
Showcase Your Communication Skills: Since the role involves training and customer support, highlight your strong presentation and communication abilities. Provide examples of how you've effectively communicated complex information to clients or colleagues.
Highlight Problem-Solving Abilities: Demonstrate your problem-solving skills by including instances where you've tackled challenges in a dental setting. This could involve resolving technical issues or improving workflows in a laboratory environment.
How to prepare for a job interview at ESM Digital Solutions
✨Showcase Your Technical Skills
Make sure to highlight your experience with CAD/CAM software, particularly 3Shape and Exocad. Be prepared to discuss specific projects where you utilised these tools, as this will demonstrate your hands-on expertise.
✨Prepare for Training Scenarios
Since the role involves training clients, think of examples where you've successfully trained others in a technical setting. Be ready to explain your training methods and how you adapt to different learning styles.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss challenges you've faced in a dental laboratory and how you resolved them. This will show your potential employer that you can handle technical support issues effectively.
✨Emphasise Communication Skills
Strong communication is key in this role. Practice articulating complex technical information clearly and concisely, as you'll need to convey this to clients who may not have a technical background.
