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For Companies At a Glance
- Tasks: Train and support clients on digital dental solutions, including CAD/CAM software and 3D printers.
- Company: Join ESM Digital Solutions, a leader in digital dentistry hardware and software across the UK and Ireland.
- Benefits: Enjoy competitive salary, company laptop, remote work options, and continuous training opportunities.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in the dental industry.
- Qualifications: 2 years’ experience in a dental lab, knowledge of digital dentistry, and a Dental Technology Qualification required.
- Other info: Work independently with a home office setup and access to cutting-edge technology.
The predicted salary is between 30000 - 42000 £ per year.
About ESM Digital Solutions
ESM Digital Solutions is a trusted provider of digital dentistry hardware and software for clinics and laboratories across the UK and Ireland. Our portfolio includes leading brands such as 3Shape, Shining 3D, SprintRay, Exocad, DG Shape, Formlabs, Asiga, Borea, and Elos Medtech. We are known within the Dental market for delivering truly open systems, backed by expert consultation, training, and continuous support. Our goal is to ensure our customers fully capitalise on the technologies they have invested in.
The Role
We’re looking for a hands-on digital dental technician to become part of our UK team. The primary focus of this role is the training and support of our digital dental solutions, particularly within dental laboratories. You’ll play a key role in helping our clients maximise the value of their systems through expert guidance, technical assistance, and relationship-building.
Key Responsibilities
- Deliver training and technical support (onsite and remote) on systems including:
- CAD/CAM software: 3Shape Dental System and Exocad
- Roland DG Shape milling machines
- 3D printers
Candidate Requirements:
- At least 2 years’ experience in a dental laboratory
- Solid knowledge of digital dentistry and CAD/CAM workflows
- Confident user of 3Shape Dental System and Exocad Dental Cad software
- Practical experience with 3D printers and milling machines in a dental setting
- Skilled trainer with strong presentation and communication abilities
- Proficient with Office 365 and comfortable working with tech
- Problem-solver with great time management
- Capable of working independently and within a team
Must have:
- Dental Technology Qualification
- Full UK driving licence and access to a vehicle
- Home office with high-speed internet
What We Offer
- Competitive salary based on experience
- Company laptop and phone
- Manufacturer led and in-house training
- Continuous learning and development opportunities
- A chance to build a profile as a recognised expert in the dental industry
- Opportunity to work with cutting-edge dental technology
- Become a recognised expert in digital dental systems
- Work remotely and independently
Digital Dental Technician – Training & Support employer: ESM Digital Solutions
Contact Detail:
ESM Digital Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Dental Technician – Training & Support
✨Tip Number 1
Familiarise yourself with the specific digital dental technologies mentioned in the job description, such as 3Shape and Exocad. Having hands-on experience or even a deep understanding of these systems will set you apart during interviews.
✨Tip Number 2
Network within the dental industry by attending relevant events and exhibitions. This not only helps you learn more about the field but also allows you to make connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to demonstrate your training skills by creating a mock training session or instructional video. This will showcase your ability to communicate complex information clearly, which is crucial for the role.
✨Tip Number 4
Highlight your problem-solving abilities by preparing examples of how you've resolved technical issues in the past. Being able to discuss real-life scenarios where you've successfully supported clients will impress potential employers.
We think you need these skills to ace Digital Dental Technician – Training & Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital dentistry and CAD/CAM workflows. Emphasise your hands-on experience with 3Shape Dental System, Exocad, and any practical work with 3D printers and milling machines.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital dentistry and your desire to support clients in maximising their systems. Mention specific examples of how you've successfully trained others or resolved technical issues in the past.
Showcase Your Communication Skills: Since the role involves training and support, highlight your strong presentation and communication abilities. Provide examples of how you've effectively communicated complex information to clients or colleagues.
Highlight Problem-Solving Abilities: Demonstrate your problem-solving skills by including instances where you've tackled challenges in a dental setting. This could involve resolving customer support issues or improving training protocols.
How to prepare for a job interview at ESM Digital Solutions
✨Showcase Your Technical Knowledge
Make sure to brush up on your knowledge of digital dentistry and CAD/CAM workflows. Be prepared to discuss your experience with 3Shape Dental System and Exocad, as well as any practical experience you have with 3D printers and milling machines.
✨Demonstrate Your Training Skills
Since the role involves training and support, think of examples where you've successfully trained others. Highlight your presentation and communication abilities, and be ready to explain how you would approach training clients on new systems.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of specific instances where you've resolved technical issues or improved processes in a dental lab setting, and be ready to share these experiences.
✨Emphasise Relationship-Building
This role requires strong relationship-building skills. Prepare to discuss how you've built rapport with clients or colleagues in the past, and how you plan to maintain those relationships while providing support and training.
