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- Tasks: Train and support clients on digital dental solutions, including CAD/CAM software and 3D printers.
- Company: Join ESM Digital Solutions, a leader in digital dentistry hardware and software across the UK and Ireland.
- Benefits: Enjoy competitive salary, remote work, company laptop, and continuous learning opportunities.
- Why this job: Be part of a dynamic team, work with cutting-edge technology, and build your reputation in the dental industry.
- Qualifications: Must have 2 years' experience in a dental lab and a Dental Technology Qualification.
- Other info: Home office with high-speed internet and a full UK driving licence required.
The predicted salary is between 30000 - 42000 £ per year.
ESM Digital Solutions is a trusted provider of digital dentistry hardware and software for clinics and laboratories across the UK and Ireland. Our portfolio includes leading brands such as 3Shape, Shining 3D, SprintRay, Exocad, DG Shape, Formlabs, Asiga, Borea, and Elos Medtech. We are known within the Dental market for delivering truly open systems, backed by expert consultation, training, and continuous support. Our goal is to ensure our customers fully capitalise on the technologies they have invested in.
The primary focus of this role is the training and support of our digital dental solutions, particularly within dental laboratories. You’ll play a key role in helping our clients maximise the value of their systems through expert guidance, technical assistance, and relationship-building.
Key Responsibilities- Deliver training and technical support (onsite and remote) on systems including:
- CAD/CAM software: 3Shape Dental System and Exocad
- Roland DG Shape milling machines
- 3D printers
- At least 2 years’ experience in a dental laboratory
- Solid knowledge of digital dentistry and CAD/CAM workflows
- Confident user of 3Shape Dental System and Exocad Dental Cad software
- Practical experience with 3D printers and milling machines in a dental setting
- Skilled trainer with strong presentation and communication abilities
- Proficient with Office 365 and comfortable working with tech
- Problem-solver with great time management
- Capable of working independently and within a team
- Dental Technology Qualification
- Full UK driving licence and access to a vehicle
- Home office with high-speed internet
- Competitive salary based on experience
- Company laptop and phone
- Manufacturer led and in-house training
- Continuous learning and development opportunities
- A chance to build a profile as a recognised expert in the dental industry
- Opportunity to work with cutting-edge dental technology
- Become a recognised expert in digital dental systems
- Work remotely and independently
Contact Detail:
ESM Digital Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Dental Technician – Training & Support
✨Tip Number 1
Familiarise yourself with the specific digital dental technologies mentioned in the job description, such as 3Shape and Exocad. Having hands-on experience or even a deep understanding of these systems will set you apart during interviews.
✨Tip Number 2
Network within the dental industry by attending relevant events and exhibitions. This not only helps you learn more about the field but also allows you to make connections that could lead to job opportunities at ESM Digital Solutions.
✨Tip Number 3
Prepare to demonstrate your training skills by creating a mock training session or instructional video. This will showcase your ability to communicate complex information clearly, which is crucial for the role.
✨Tip Number 4
Highlight your problem-solving abilities by preparing examples of how you've resolved technical issues in the past. Being able to discuss real-life scenarios will show your potential employer that you're equipped to handle challenges effectively.
We think you need these skills to ace Digital Dental Technician – Training & Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in dental laboratories and your knowledge of digital dentistry. Emphasise your familiarity with CAD/CAM software like 3Shape and Exocad, as well as any practical experience with 3D printers and milling machines.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital dentistry and your desire to support clients in maximising their systems. Mention specific examples of how you've successfully trained others or resolved technical issues in the past.
Showcase Your Communication Skills: Since the role involves training and support, highlight your strong presentation and communication abilities. Provide examples of how you've effectively communicated complex information to clients or colleagues in previous roles.
Highlight Problem-Solving Abilities: Demonstrate your problem-solving skills by including examples of challenges you've faced in a dental setting and how you overcame them. This will show your potential employer that you're capable of handling the technical support aspect of the role.
How to prepare for a job interview at ESM Digital Solutions
✨Showcase Your Technical Skills
Make sure to highlight your experience with CAD/CAM software like 3Shape and Exocad during the interview. Be prepared to discuss specific projects or challenges you've faced in a dental laboratory setting, as this will demonstrate your hands-on knowledge and problem-solving abilities.
✨Prepare for Training Scenarios
Since the role involves training clients, think of examples where you've successfully trained others or provided technical support. You might even want to prepare a mini-training session to showcase your presentation skills and ability to convey complex information clearly.
✨Understand the Company’s Products
Familiarise yourself with ESM Digital Solutions' product offerings and their benefits. Being able to discuss how these products can help clients maximise their investments will show your enthusiasm for the role and your commitment to customer success.
✨Demonstrate Relationship-Building Skills
The role requires strong relationship-building abilities, so be ready to share examples of how you've built rapport with clients or colleagues in the past. Highlight your communication skills and how you handle customer support issues effectively.
