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- Tasks: Manage and grow client relationships while identifying new business opportunities.
- Company: Join a fast-growing Managed Service Provider delivering tech solutions to small and mid-sized businesses.
- Benefits: Enjoy a 15% commission on profits, flexible working, and clear career progression.
- Why this job: Be part of a forward-thinking tech company where your contributions are valued and visible.
- Qualifications: 1+ years in account management with knowledge of IT infrastructure and excellent communication skills.
- Other info: No rigid KPIs; you’ll have the freedom to achieve results your way.
The predicted salary is between 28800 - 43200 £ per year.
3 days ago Be among the first 25 applicants
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Direct message the job poster from ESK Recruitment LTD
We’re working with a fast-growing Managed Service Provider (MSP) that delivers a full range of technology solutions to small and mid-sized businesses, from hardware and software licensing to security-focused managed IT services. They partner with leading brands, including Microsoft, Dell, Veeam, HP, and Citrix, to name a few.
With rapid growth and plans to double in size within the next 18 months, they’re expanding their team to keep up with an influx of new clients. They’re now looking for an Account Manager to nurture and grow existing client relationships, ensuring customers get the most out of their solutions and identifying new opportunities to expand portfolios.
Key Responsibilities:
- Manage and develop a portfolio of small to mid-sized business clients
- Proactively uncover opportunities to upsell and cross-sell additional IT, cloud, security, and support services
- Work hand-in-hand with technical teams to ensure smooth delivery and high client satisfaction
- Build trusted, long-lasting relationships with stakeholders at all levels
What We’re Looking For:
- Minimum of 1 year’s experience in account management within an MSP or IT services environment
- Solid knowledge of IT infrastructure, cloud technologies, and managed service offerings
- Excellent communication and negotiation skills with a strategic, solutions-focused approach
- A customer-first attitude and proven track record of growing and retaining accounts
What’s in It for You:
- 15% flat commission on all profit generated
- No rigid KPIs, you’ll be trusted to deliver results your way
- The chance to make an impact in a rapidly growing company with plenty of opportunities for career progression
If you’re looking for a role at a forward-thinking tech company where your contribution is valued and your success is visible, we’d love to hear from you.
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales, Business Development, and Customer Service
-
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at ESK Recruitment LTD by 2x
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Account Manager employer: ESK Recruitment LTD
Contact Detail:
ESK Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the latest trends in IT infrastructure and cloud technologies. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a fast-paced industry.
✨Tip Number 2
Network with professionals in the Managed Service Provider (MSP) sector. Attend industry events or join online forums to connect with potential colleagues and gain insights into what makes a successful Account Manager in this field.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight instances where you've upsold or cross-sold services, as this aligns perfectly with the role's responsibilities.
✨Tip Number 4
Research ESK Recruitment LTD and their client base. Understanding their partnerships with brands like Microsoft and Dell can give you an edge in demonstrating how you can contribute to their growth and client satisfaction.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within an MSP or IT services environment. Emphasise your knowledge of IT infrastructure and cloud technologies.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed client relationships and identified upselling opportunities in the past.
Showcase Communication Skills: Since excellent communication is key for this role, consider including examples in your application that demonstrate your negotiation skills and customer-first attitude. This could be through past achievements or specific projects.
Highlight Career Progression: Mention any previous roles where you have contributed to growth or retention of accounts. This will show your potential employer that you are capable of making a significant impact in their rapidly growing company.
How to prepare for a job interview at ESK Recruitment LTD
✨Know Your Portfolio
Familiarise yourself with the types of clients you will be managing. Understand their needs and how the company's services can benefit them. This will help you demonstrate your ability to nurture and grow client relationships during the interview.
✨Showcase Your Communication Skills
As an Account Manager, excellent communication is key. Prepare examples of how you've effectively communicated with clients in the past, especially in challenging situations. This will highlight your negotiation skills and customer-first attitude.
✨Understand the Technology Landscape
Brush up on your knowledge of IT infrastructure, cloud technologies, and managed service offerings. Being able to discuss these topics confidently will show that you are well-prepared and understand the industry, which is crucial for this role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle upselling or cross-selling opportunities. Think of specific instances where you've successfully identified new opportunities for clients and be ready to share those stories.
