At a Glance
- Tasks: Lead quality improvement projects and resolve customer complaints using data-driven analysis.
- Company: Join MacDermid Alpha Electronics Solutions, a leader in the electronics industry.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a competitive salary starting at £36,000.
- Other info: Collaborative culture with excellent career growth opportunities.
- Why this job: Make a real impact on product quality and customer satisfaction in a dynamic environment.
- Qualifications: Bachelor’s degree in engineering and experience in product quality or manufacturing engineering.
Challenge Yourself and Impact the Future! MacDermid Alpha Electronics Solutions, a business segment of Element Solutions Inc (NYSE: ESI), is renowned worldwide for its commitment to revolutionizing the electronics industry. With a legacy spanning over a century, we have continually set new benchmarks for excellence, reliability and sustainability in electronic materials.
Across diverse sectors including automotive, consumer electronics, mobile devices, telecom, data storage, infrastructure, and AI, MacDermid Alpha Electronics Solutions has earned the trust of manufacturers worldwide. Our comprehensive range of high-quality solutions and technical services enables the entire electronics supply chain, empowering businesses to thrive in today's competitive landscape.
We embody the 'Elements of our Culture' - our 5C's; Challenge, Commit, Collaborate, Choose, and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders, to drive financial performance and create a rewarding work environment.
We have an opportunity for a Product Quality Engineer to join us at our manufacturing site in Wantage, Oxfordshire. The Product Quality Engineer will support and continuously improve product and process quality across the business by leading and facilitating customer complaint investigations, root cause analysis, corrective and preventive actions, and quality reporting activities. The role is responsible for driving effective resolution of quality issues, supporting cross-functional quality improvement projects, and ensuring compliance with quality management system requirements and customer expectations.
What will you be doing?
- Working closely with Manufacturing, Technical, R&D, Supply Chain and Commercial teams, the Quality Engineer will use data-driven analysis and structured problem-solving methodologies to identify improvement opportunities, reduce quality risks, and enhance customer satisfaction.
- The position also provides support for wider site quality activities including internal audits, non-conformance management, supplier quality issues, continuous improvement initiatives, quality metrics reporting, and the promotion of a strong quality culture throughout the organisation.
Customer Complaints & Corrective Actions
- Lead customer complaint investigations, identifying root causes and implementing effective corrective and preventive actions.
- Facilitate structured problem-solving using tools such as 8D, 5 Why, and Fishbone analysis.
- Monitor complaint and non-conformance trends to identify and prevent recurring issues.
- Prepare technical reports, customer responses, and corrective action documentation.
- Represent the Voice of the Customer in investigations and improvement activities.
Quality Improvement & Process Excellence
- Lead and support projects to improve product quality, process capability, and customer satisfaction.
- Analyse quality data and KPIs to identify risks, trends, and improvement opportunities.
- Implement preventive measures to reduce defects and improve process robustness.
- Apply quality engineering tools and continuous improvement methodologies to drive sustainable improvements.
- Promote quality best practices and a culture of continuous improvement.
Non-Conformance & Risk Management
- Support the investigation, containment, and resolution of non-conformances.
- Conduct risk assessments and support activities such as PFMEA, control plans, and change management.
- Ensure quality risks are identified, assessed, and mitigated effectively.
Quality Systems & Compliance
- Support the maintenance and continuous improvement of the Quality Management System (QMS).
- Ensure compliance with quality procedures, standards, customer requirements, and regulatory expectations.
- Participate in internal, customer, and certification audits and support the timely closure of findings.
Data Analysis & Reporting
- Develop and maintain quality metrics, dashboards, and reports.
- Use data analysis to drive decision-making, improve processes, and measure performance.
- Communicate quality trends, risks, and improvement recommendations to stakeholders.
Manufacturing & Operational Support
- Partner with manufacturing teams to improve process performance and product quality.
- Support production trials, process validations, new product introductions, and process changes.
- Assist with supplier quality investigations and improvement activities as required.
Quality Leadership & Collaboration
- Work collaboratively across functions to achieve quality objectives and business goals.
- Provide guidance on quality tools, problem-solving, and quality system requirements.
- Support site quality initiatives and continuous improvement programmes.
Who are You?
- Bachelor’s degree in engineering (mechanical, electrical, industrial, or related field).
- Experience in product quality, manufacturing engineering, or reliability engineering.
- Strong understanding of quality tools and methodologies (e.g., 8D, FMEA, PPAP, DOE).
- Familiarity with industry standards and regulatory requirements relevant to the product line.
- Proficiency with data analysis tools and statistical methods.
- Excellent problem-solving, communication, and cross-functional collaboration skills.
We are Offering...
Our people are the heart of our business and we offer an exceptional range of benefits when joining which include:
- 25 days holiday (plus Bank Hols)
- For this role, we are offering a salary starting from £36,000 per annum
- Private medical insurance
- Healthcare Cash Plan and Employee Assistance Programme
- Life assurance
- Enhanced Company pension
- Subsidised on-site canteen
- Free on-site parking
- Shopping discounts
Equal Opportunity Employer
All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category applicable under federal, state and local laws.
Product Quality Engineer in Wantage employer: ESI
At MacDermid Alpha Electronics Solutions, we pride ourselves on being an exceptional employer that fosters a culture of challenge, commitment, collaboration, choice, and care. Our employees enjoy a comprehensive benefits package, including generous holiday allowances, private medical insurance, and opportunities for professional growth in a dynamic and innovative environment. Located in a thriving sector, we empower our team to drive meaningful change in the electronics industry while enjoying a supportive workplace that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Product Quality Engineer in Wantage
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like ESI, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Product Quality Engineer in Wantage
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to ESI specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at ESI
✨Know Your Manufacturing Processes
Before you walk into the interview with ESI, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like ESI value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
