Clinical Support Worker-Higher Level - EDGH in Eastbourne

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Clinical Support Worker-Higher Level - EDGH

Main area Clinical Support Worker Contract Permanent Hours Full time - 37.5 hours per week Job ref 374-CSW0825-EDGH

Site Eastbourne DGH Town Eastbourne Salary £25,760 - £27,476 Per annum, pro rata Salary period Yearly Closing 01/11/2026 23:59

We are proud to provide ‘Outstanding’ care and be a great place to work.

East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.

We are one of the largest organisations in East Sussex with an annual income of £700 million and we are the only integrated provider of acute and community care in Sussex.

Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.

The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.

We provide safe, compassionate and high quality hospital and community care to over half a million people living in East Sussex and those who visit our local area.

We are one of the largest organisations in East Sussex with an annual income of £650 million and we are the only integrated provider of acute and community care in Sussex. Our extensive health services are provided by over 8,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.

In 2020 the Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. Conquest Hospital and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’.

Our two acute hospitals have emergency departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services. Our centre for trauma services and obstetrics is at Conquest Hospital, while our centre for urology and stroke services is at Eastbourne DGH. At Bexhill Hospital we offer a range of outpatient, day surgery, rehabilitation and intermediate care services. At Rye, Winchelsea and District Memorial Hospital we offer outpatients, rehabilitation and intermediate services. At Uckfield Community Hospital we provide day surgery and outpatient care.

In the community, we deliver services that focus on people with long term conditions living well outside hospital, through our integrated locality teams working with district and community nursing teams. Community members of staff also provide care to patients in their homes and from a number of clinics, health centres and GP surgeries.

Job overview

Are you an experienced Clinical Support Worker ready for your next challenge? Do you want to be part of a dedicated team where your skills are recognised, valued, and developed?

At East Sussex Healthcare NHS Trust, we’re looking for confident, compassionate, and motivated Clinical Support Workers to join our acute care teams and make a real difference every day.

Bring Your Experience — Make an Impact

In this role, you’ll use your existing clinical skills and knowledge to provide high‑quality, patient‑centred care in a fast‑paced environment. You’ll play a vital part in supporting nurses and clinical teams, helping to deliver safe, effective, and compassionate care when it matters most.

Grow, Develop, Progress

This is your opportunity to build on your experience and continue developing professionally. As a Band 3 Clinical Support Worker (Higher Level), you’ll be encouraged to expand your skills, take on greater responsibility, and contribute to continuous improvement within the Trust.

We are committed to supporting your career progression and helping you reach your full potential within the NHS.

Due to the anticipated recruitment, pre-employment check and onboarding timescales associated with this vacancy, the Trust is only able to consider applicants who will be eligible to obtain and maintain the appropriate immigration permission required for employment throughout the recruitment process and commencement of employment

Main duties of the job

• Provide personal care including bathing, toileting, dressing, and feeding
• Record patient observations including vital signs and escalade concerns
• Support clinical procedures such as wound care, venepuncture, and catheter removal (after training)
• Assist with medication administration and oxygen therapy (after training)
• Escort patients and support enhanced observations
• Maintain accurate documentation and uphold patient dignity and confidentiality

Working for our organisation

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete your applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Detailed job description and main responsibilities

• Have previous experience working in a healthcare setting, ideally in a Clinical Support Worker or similar role within the NHS or equivalent environment,
• Have a genuine passion for delivering high‑quality patient care and making a difference,
• Can demonstrate relevant clinical skills, knowledge, and experience in supporting patients within acute or similar care settings,
• Are able to commit to a full week of induction training at the start of employment,
• Are able to work flexibly across a range of shifts (days, nights, and weekends) to meet the needs of our services,
• Hold GCSE Maths and English grade C/4 or above (or a comparable international qualification). International applicants will be required to provide a UK ENIC Statement of comparability Statement of Comparability | UK ENIC
• Meet the educational and competency requirements for a Band 3 Clinical Support Worker

Person specification

Qualifications / Training

• GCSE English and Maths grade C or 4 or Functional skills for English/Maths
• Training or education relevant to health and social care

Experience

• Relevant experience working in Health and Social Care environment
• NHS Experience

Skills / Knowledge / Abilities

• Ability to demonstrate Care and Compassion and Commitment to care
• A clear desire to work in a care environment and understanding of role
• Evidence of development of knowledge and skills relevant to role

Patients come first at East Sussex Healthcare NHS Trust.

Our vision is to be:

• The healthcare provider of first choice for the people of East Sussex.

Our mission is to:

• Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.

Our strategic objectives are to:

• Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
• Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients’ experiences.
• Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.

Our aims are that all services delivered by the Trust are:

• Safe
• Effective
• Caring
• Responsive and
• Well led

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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