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- Tasks: Join our Speech and Language Therapy team as an Administrator, handling data entry and customer care.
- Company: East Sussex Healthcare NHS Trust provides outstanding care to half a million people in East Sussex.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth and development.
- Why this job: Be part of a caring team that makes a real difference in patients' lives while developing your skills.
- Qualifications: A willingness to learn, excellent communication skills, and the ability to work both independently and collaboratively.
- Other info: This role may close early if we receive enough applications, so apply soon!
The predicted salary is between 24000 - 36000 £ per year.
An exciting opportunity has arisen to join the Speech and Language Therapy team as an Administrator based at Centenary House, Eastbourne.
Responsibilities include data entry, general administration work, updating the appointments system, and providing excellent customer care.
The post holder will receive incoming telephone calls from patients, carers, GPs, staff, other healthcare professionals, and external organisations, taking appropriate action which may involve discussing matters with other team members.
We are seeking candidates who possess a strong willingness to learn, relish challenges, and exhibit the ability to work independently as well as part of a collaborative team. Commitment to improving patient services and excellent communication skills are essential.
You will work alongside clinical colleagues to ensure that the Speech and Language Therapy team flows smoothly, helping maintain an efficient and effective administration service.
All applications will be scored against the Person Specification and so applications should make reference to the key criteria of this role.
Please note that this post may close early if a threshold of applications has been reached.
The role involves supportingthe Speech and Language Therapists (SLTs) working in East Sussex Healthcare Trust:
• To provide an efficient administrative service to the Speech and Language Therapy teams
• To manage defined workload to promote the smoother running of the community SLT team
• To use own initiative, working autonomously, and to take guidance from the Head of Service and Operational Support Officer and members of the wider SALT team as appropriate.
• To undertake H&S responsibilities as required
• To support administrative projects and service developments
• To support the induction process of new members of staff
• To signpost service users who contact the office. The postholder will be required to have a clear understanding of the role of the SLT.
• To act as ‘secretary’ for meetings as appropriate, taking minutes, diary planning etc.
We are proud to provide ‘Outstanding’ care and be a great place to work
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.
In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.
In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
This advert closes on Thursday 7 Aug 2025 #J-18808-Ljbffr
Administrator - Speech and Language Therapy | East Sussex Healthcare NHS Trust employer: ESHT
Contact Detail:
ESHT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - Speech and Language Therapy | East Sussex Healthcare NHS Trust
✨Tip Number 1
Familiarise yourself with the Speech and Language Therapy field. Understanding the basics of what SLTs do will help you communicate effectively with both patients and professionals, showcasing your commitment to the role.
✨Tip Number 2
Highlight your customer service skills during any informal discussions or networking opportunities. Since excellent communication is essential for this role, demonstrating your ability to engage positively with others can set you apart.
✨Tip Number 3
Be proactive in seeking out information about the East Sussex Healthcare NHS Trust. Knowing their values and recent initiatives, like the 'Building for our Future' programme, can help you align your passion for patient care with their mission.
✨Tip Number 4
Prepare to discuss how you manage your workload and work independently. Think of examples from your past experiences where you've successfully handled multiple tasks, as this will demonstrate your ability to thrive in a busy environment.
We think you need these skills to ace Administrator - Speech and Language Therapy | East Sussex Healthcare NHS Trust
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Administrator position. Highlight key skills such as excellent communication, customer care, and the ability to work independently.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise any previous administrative roles, customer service experience, and your willingness to learn and adapt.
Craft a Strong Cover Letter: Write a compelling cover letter that addresses the key criteria mentioned in the job description. Use specific examples to demonstrate your commitment to improving patient services and your ability to work collaboratively.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at ESHT
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of an Administrator in the Speech and Language Therapy team. Familiarise yourself with the key tasks such as data entry, managing appointments, and providing customer care, so you can discuss how your skills align with these duties.
✨Show Your Communication Skills
Since excellent communication is essential for this role, prepare examples of how you've effectively communicated in previous positions. Be ready to demonstrate your ability to handle incoming calls and interact with various stakeholders, including patients and healthcare professionals.
✨Highlight Your Initiative
The job requires someone who can work autonomously and take initiative. Think of instances where you've successfully managed your workload independently or contributed to team projects. This will show that you're proactive and capable of handling challenges.
✨Commitment to Patient Care
Express your dedication to improving patient services during the interview. Share any relevant experiences that showcase your commitment to providing high-quality care and how you can contribute to the outstanding reputation of the East Sussex Healthcare NHS Trust.
