At a Glance
- Tasks: Provide second-line support for our CRM/Billing platform and resolve billing issues.
- Company: Join ESG, a dynamic software and services company based in Chorley.
- Benefits: Enjoy a hybrid work model with initial in-office training and competitive perks.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a team that values reliability and service quality in tech.
- Qualifications: Strong problem-solving skills and ability to communicate with non-technical stakeholders.
The predicted salary is between 27000 - 33000 £ per year.
ESG, a Chorley-based software and services company, is seeking an Application Support Analyst to provide second-line support for the CRM/Billing platform. The role is hybrid, with initial in-office training, and reports to the Service Operations department.
You will handle incidents, investigate billing issues, and work with engineering to resolve defects, while ensuring clear communication with non-technical stakeholders. A strong focus on reliability and service quality is essential.
#J-18808-Ljbffr
Data Ops Billing Support Analyst – Hybrid in Euxton employer: ESG
As a leading software and services company in Chorley, we pride ourselves on fostering a collaborative and inclusive work culture that values excellence and integrity. Our hybrid working model offers flexibility, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills and advance your career in the dynamic utility sector. Join us to be part of a passionate team dedicated to delivering innovative solutions and exceptional service to our clients.
