ESG in Chorley is seeking a Service Desk Lead to support UK energy suppliers using our billing and CRM products. You will manage a small team, triage tickets, and coordinate with internal teams to resolve issues. The role offers hybrid work and initial office-based training.
You will guide client communication, document investigations and ensure timely escalation when needed, contributing to service excellence and continuous improvement.
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Energy Service Desk Lead (Hybrid) in Chorley employer: ESG
ESG in Chorley is an excellent employer that prioritises a people-first culture, offering flexible working patterns and a commitment to diversity. Employees benefit from robust professional development opportunities and a supportive environment where HR policies are shaped collaboratively. Join us to make a meaningful impact while enjoying a fulfilling career in a dynamic hybrid team.