At a Glance
- Tasks: Support client operations and manage registrations while delivering exceptional customer service.
- Company: Innovative software and services company in the utility sector with a hybrid working policy.
- Benefits: Flexible working patterns, competitive salary, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Join a dynamic team and make a real impact in the energy sector.
- Qualifications: Strong admin skills, attention to detail, and a willingness to learn.
The predicted salary is between 25000 - 30000 £ per year.
Department: Industry Operations
Reports To: Team Manager
Work Location: Chorley - Hybrid
Hours of Work: 37.5
Position Type: Full-Time - 6 Month Fixed Term
Rate Type: Salary Grade: 2
Summary
We are an innovative and market-leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real‑time, smart energy clients. We operate a Hybrid working policy so you will be able to flex between working in the office and your home location to carry out this role. During your initial training period the need to be in the office with other team members will be essential. While this position is full‑time, we are open to discussing flexible working patterns that accommodate individual needs. If you require flexibility in your work schedule, please let us know during the application process, and we will do our best to accommodate your needs.
Position Responsibilities
- Perform general administrative duties and support operational processes.
- Manage client registrations and supplier changes in line with industry regulations.
- Communicate professionally with clients, third parties, and internal teams.
- Provide exceptional customer service and build strong client relationships.
- Analyse data to support decision‑making and resolve operational exceptions.
- Maintain accurate records and ensure quality control across tasks.
- Support stakeholder management and handle administrative coordination.
About You
- Strong administrative and organisational skills.
- Excellent written and verbal communication.
- Analytical thinking and problem‑solving abilities.
- High attention to detail and accuracy.
- A customer‑focused mindset with empathy and professionalism.
- Proficiency in Microsoft Office and data analysis tools.
- A willingness to learn and grow within the energy sector.
We need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.
You Will Have
- Good problem‑solving techniques
- Good interpersonal skills
- Excellent written and verbal communication skills
- Excellent interpersonal and team working capabilities
- Excellent attention to detail
- Willingness to learn
- Able to work as part of a team or individually
- GCSE Math grade C, 4 or equivalent
- GCSE English grade C, 4 or equivalent
You Will Be
- Able to demonstrate self‑motivation and initiative
- Able to project a professional image
- Able to work effectively under pressure
- Able to focus on both detail and accuracy
ISO Awareness
- Follow IMS Policies
- Reporting of Incidents
- ISO Responsibilities
- ISO Staff Awareness
ESG Key Values
- Excellence: be accountable to deliver our best
- Passion: show how much we care each day
- Integrity: do the right thing when no one is looking
- Collaboration: work together to succeed together
For more information on how we process your information please see our privacy notice which can be found on our website here.
Associate Client Operations Administration in Bridgnorth employer: Esg
Join our innovative and market-leading software and services company in Chorley, where we prioritise a flexible hybrid working environment that supports your individual needs. We foster a collaborative work culture that values diversity and encourages personal growth, offering exceptional training and development opportunities within the dynamic energy sector. With a commitment to excellence and integrity, we empower our employees to build meaningful client relationships while delivering top-notch service.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Client Operations Administration in Bridgnorth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your communication skills! Whether it's answering common interview questions or discussing your experience, being clear and confident is key. We recommend doing mock interviews with friends or using online resources.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Associate Client Operations Administration in Bridgnorth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Associate Client Operations Administrator role. Highlight your administrative skills and any relevant experience in the utility sector to show us you’re the perfect fit!
Show Off Your Communication Skills:Since excellent written and verbal communication is key for this role, use your application to demonstrate these skills. Keep your language clear and professional, and don’t forget to proofread for any typos!
Highlight Your Attention to Detail:We love candidates who pay attention to detail! Use specific examples in your application that showcase how you've maintained accuracy in previous roles or projects. This will help us see your commitment to quality.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Esg
✨Know Your Stuff
Before the interview, make sure you understand the company and its role in the utility sector. Familiarise yourself with their software solutions and services. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Show Off Your Skills
Highlight your administrative and organisational skills during the interview. Be ready to discuss specific examples of how you've managed tasks or solved problems in previous roles. This will demonstrate your capability to handle the responsibilities outlined in the job description.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly and professionally. Use examples from your past experiences to illustrate your points, and don’t hesitate to ask clarifying questions if you need more information during the interview.
✨Be Yourself
The company values diversity and a customer-focused mindset, so let your personality shine through. Show your enthusiasm for learning and growing within the energy sector, and don’t be afraid to express your willingness to adapt to flexible working patterns.
