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- Tasks: Support global sales teams with efficient administration and communication in a fast-paced IoT environment.
- Company: Join Eseye, a leader in innovative IoT cellular connectivity solutions.
- Benefits: Competitive salary, excellent training, and opportunities for skill enhancement.
- Why this job: Be part of a dynamic team driving impactful IoT projects across the globe.
- Qualifications: 1 year of admin experience, strong Microsoft Office skills, and a customer-first mentality.
- Other info: Opportunity for career growth and proactive improvement of workflows.
The predicted salary is between 30000 - 42000 £ per year.
Eseye empowers businesses to embrace IoT without limits. We help them to visualise the impossible and bring those solutions to life through innovative IoT cellular connectivity solutions that enable our customers to drive up business value, deploy differentiated experiences and disrupt their markets. Our pioneering IoT cellular connectivity solutions, versatile hardware, technical consultancy, and round-the-clock support allows businesses to overcome the complexity of IoT design, development, and deployment.
The Sales Administrator is a key member of Eseye’s Business Operations team, responsible for ensuring smooth, accurate, and efficient support for Global Sales, Finance, Operations, and Technical Support teams. This role is essential in maintaining operational excellence and ensuring high-quality communication across the business. It requires a proactive, detail-oriented individual who can coordinate a diverse range of administrative duties in a fast-moving, international IoT environment.
Key Responsibilities- Sales Administration & Process Management
- Manage, maintain, and continuously develop sales administration processes to improve efficiency between departments
- Create, review, and implement new operational workflows as business needs evolve
- Maintain accuracy in all sales documentation, including quotes, orders, contracts, and reports
- Order Processing & Contract Management
- Generate invoices for consultancy work on an ad-hoc basis
- Create, validate, and manage service contracts for both Eseye customers and Mobile Network Operator (MNO) partners
- Internal & External Stakeholder Coordination
- Provide day-to-day administrative support to Global Sales Teams and collaborate closely with Finance, Operations, and Technical Support
- Attend sales meetings to provide live administrative support and follow-up actions
- Liaise with internal departments to support issue resolution, data accuracy, or customer inquiries
- Communicate and collaborate with global MNO partners on service contracts and operational tasks
- Customer Communication & Support
- Communicate directly with customers regarding order processing contract updates, or service-related queries
- Manage the Sales Administration inbox and prioritise tasks effectively
- Respond to customer tickets via Zendesk and route escalations as needed
- Reporting & Data Management
- Generate, format, and distribute internal and customer-specific reports on a weekly, monthly, and ad-hoc basis
- Support data accuracy for CRM, dashboards, and operational tools
- Ensure compliance and data integrity across all sales documentation
- Team Support & Coverage
- Provide coverage for the Sales & Operations Administrator when required
- Support wider Business Operations initiatives when needed to enhance workflow efficiency
- Minimum 1 year of experience in an administrative role; sales administration experience is preferred
- Strong proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
- High accuracy and attention to detail in all tasks
- Excellent written and verbal communication skills
- Customer-first mentality and confidence in direct customer communication
- Ability to manage multiple priorities in a high-volume fast-paced environment
- Experience with Salesforce or another CRM
- Working within a technical or SaaS/IoT-based organisation
- Proactively pursue opportunities to enhance skills and deepen understanding of the business
- Smooth, accurate, and timely processing of all sales operations tasks
- High-quality communication with Sales, Operations, Finance, and external partners
- Proactive improvement of administrative workflows
- Positive feedback from internal teams and customers
- Strong teamwork skills
Offering a competitive salary and excellent training.
Sales Administrator in Guildford employer: Eseye Limited
Contact Detail:
Eseye Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Guildford
✨Tip Number 1
Get to know the company inside out! Research Eseye's IoT solutions and understand their impact on businesses. This will help you speak confidently about how you can contribute to their goals during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about your past experiences and how they relate to the Sales Administrator role. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Administrator in Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Administrator role. Highlight your experience in sales administration and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our mission at Eseye. Keep it concise but impactful – we love a good story!
Show Off Your Attention to Detail: Since this role requires high accuracy, make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Eseye Limited
✨Know Your Stuff
Before the interview, make sure you understand Eseye's IoT solutions and how they empower businesses. Familiarise yourself with their AnyNet Secure® SIM technology and the role of a Sales Administrator in supporting sales operations. This knowledge will help you answer questions confidently and show your genuine interest in the company.
✨Show Off Your Skills
Highlight your experience with Microsoft Office and any CRM systems like Salesforce. Be ready to discuss specific examples of how you've improved administrative processes or supported sales teams in the past. This will demonstrate your ability to thrive in a fast-paced environment and your attention to detail.
✨Communicate Clearly
Since the role involves a lot of communication with internal teams and customers, practice articulating your thoughts clearly. Prepare to discuss how you've handled customer inquiries or resolved issues in previous roles. Good communication skills are key, so don’t shy away from showcasing your customer-first mentality.
✨Be Proactive
During the interview, express your eagerness to take initiative and improve workflows. Share ideas on how you could enhance sales administration processes at Eseye. This proactive attitude will resonate well with the interviewers and align with their expectations for someone who can contribute positively to the team.
