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- Tasks: Provide technical support and resolve complex issues for global customers.
- Company: Leading IoT solutions provider in Guildford with a fast-growing team.
- Benefits: Hybrid working model, competitive salary, and opportunities for growth.
- Why this job: Join a dynamic team and make a real difference in the IoT industry.
- Qualifications: Recent graduates or those with over a year of experience in tech support.
- Other info: Collaborative environment focused on customer satisfaction and innovation.
The predicted salary is between 30000 - 42000 £ per year.
A leading IoT solutions provider in Guildford is seeking a motivated Junior Support Analyst to join their fast-growing technical team. This role involves delivering swift resolutions to complex technical challenges and supporting global customers. Ideal for recent graduates or those with over a year of experience, it offers a hybrid working model, combining office time with remote work.
Responsibilities include:
- Incident management
- Technical support
- Collaboration with deployment teams to ensure customer satisfaction
IoT Support Analyst - Hybrid, Global Tech Help in Guildford employer: Eseye Limited
Contact Detail:
Eseye Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IoT Support Analyst - Hybrid, Global Tech Help in Guildford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend tech meetups, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research the company and its IoT solutions thoroughly. Be ready to discuss how your skills can help solve their technical challenges and improve customer satisfaction.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled technical issues in the past. This will demonstrate your ability to deliver swift resolutions, just like they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IoT Support Analyst - Hybrid, Global Tech Help in Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the IoT Support Analyst role. We want to see how your background fits with our needs, so don’t be shy about showcasing your tech know-how!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. We love seeing genuine enthusiasm for what we do at StudySmarter.
Showcase Problem-Solving Skills: Since this role involves tackling complex technical challenges, make sure to include examples of how you've successfully resolved issues in the past. We appreciate candidates who can think on their feet and deliver swift solutions!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application more efficiently. Let’s get started on this journey together!
How to prepare for a job interview at Eseye Limited
✨Know Your Tech
Brush up on your knowledge of IoT technologies and solutions. Be ready to discuss any relevant projects or experiences you've had, even if they were during your studies. Showing that you understand the tech landscape will impress the interviewers.
✨Practice Problem-Solving
Since the role involves resolving complex technical challenges, prepare for scenario-based questions. Think about how you would approach common issues in IoT support and be ready to walk through your thought process during the interview.
✨Show Your Customer Focus
This position is all about customer satisfaction, so be prepared to share examples of how you've successfully supported customers or worked in a team to resolve issues. Highlight your communication skills and ability to empathise with users.
✨Familiarise Yourself with Hybrid Work
As this role offers a hybrid working model, think about how you can effectively manage your time between office and remote work. Be ready to discuss your strategies for staying organised and productive in both environments.
