Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and grow relationships with key enterprise clients while driving sales.
- Company: Join ESET, a leader in cybersecurity solutions, dedicated to innovation and customer satisfaction.
- Benefits: Enjoy health insurance, extra holidays, office perks, and a wellbeing allowance.
- Why this job: Be part of a dynamic team that values growth, collaboration, and making an impact in tech.
- Qualifications: University degree and 8+ years in sales, preferably in software or cybersecurity.
- Other info: Based in Bournemouth, this full-time role offers a chance to learn from experienced colleagues.
The predicted salary is between 43200 - 72000 £ per year.
Summary
The Key Account Manager is a significant driver of company revenue and growth by managing our largest and most strategic customers within the defined geographical sales territory.
Job description
The Key Account Manager is responsible for maintaining and expanding relationships with our largest and most strategic customers within the defined geographical sales territory. As an experienced sales professional, the KAM leads end-to-end sales processes to grow existing accounts and seeks new opportunities where appropriate.
FUNCTIONAL RESPONSIBILITIES AND DUTIES
- Manage, nurture, and grow strategic relationships with enterprise clients to ensure long-term satisfaction and retention.
- Identify and close renewal, upsell, and cross-sell opportunities within named customer accounts for ESET security software products.
- Perform post-sales activities, including relationship management, addressing client needs, and upselling additional products or services.
- Develop and implement territory and account plans to maximize revenue, manage sales activities, and provide accurate forecasts in CRM.
- Achieve quarterly and annual revenue and quota targets.
- Employ a \’Hunter/Farmer\’ strategy to expand revenue of existing accounts and acquire new clients where suitable.
- Present and promote the ESET Security vision through product demonstrations, events, and targeted initiatives.
- Manage evaluations, proof of concepts, RFPs, and RFIs for large or global enterprise prospects and customers.
- Establish quarterly business reviews with key accounts to optimize revenue and understand customer objectives.
- Maintain knowledge of ESET’s product portfolio and collaborate with NSPs and VARs to generate new opportunities.
- Coordinate sales activities across teams and shadow experienced colleagues to learn best practices.
- Plan and oversee colleagues\’ work according to instructions and prioritize tasks to meet objectives.
- Engage in conceptual, systemic, creative, and methodical activities as required.
- Perform other duties as instructed by management, aligned with department and company activities.
REQUIREMENTS
- Education: University degree in Engineering, Business, Finance, Computer Sciences, or equivalent experience.
- Experience: At least 8 years of work experience, including 4-5 years in enterprise settings; 4+ years in field sales or similar quota-driven roles in software/technology; experience in cybersecurity preferred; 6+ years in enterprise technology evangelism, especially SaaS and security technologies.
- Knowledge: Proven ability to lead all sales cycle aspects, uncover and develop new opportunities, and leverage channel partnerships.
- Languages: English (B2 level) and local language.
Personal Characteristics
- Willingness to be coached and disciplined in following sales processes.
- Team-oriented, resourceful, and proactive in face-to-face customer engagement.
- Excellent communication skills, including reading, analyzing legal documents, and presenting to executives.
- Intermediate mathematical skills for calculations related to discounts, interest, and percentages.
- Detail-oriented, self-reliant, adaptable, and quick thinker.
Benefits
- Health insurance, life insurance, employee assistance, pension, Perkbox, free sight tests, sick pay, extra holidays, wellbeing allowance.
- Family benefits including childbirth and marriage allowances, enhanced parental leave.
- Office perks like free parking, drinks, fruit, Friday breakfast, and holiday parties.
- Other benefits such as loyalty awards, referral schemes, cycle-to-work, tech schemes, and hampers.
Primary location
Bournemouth
Additional locations
Not specified
Time type
Full-time
#J-18808-Ljbffr
Enterprise Account Manager employer: Eset
Contact Detail:
Eset Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Account Manager
✨Tip Number 1
Familiarise yourself with ESET's product portfolio and the cybersecurity landscape. Understanding the nuances of their offerings will not only help you in conversations but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of ESET, especially those in sales roles. They can provide valuable insights into the company culture and effective strategies for managing enterprise accounts.
✨Tip Number 3
Prepare to discuss your experience with upselling and cross-selling in previous roles. Be ready to share specific examples of how you've successfully grown accounts and met revenue targets.
✨Tip Number 4
Showcase your ability to build long-term relationships by preparing case studies or examples of how you've maintained client satisfaction and retention in past positions. This will highlight your alignment with the role's responsibilities.
We think you need these skills to ace Enterprise Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in enterprise sales and account management. Focus on achievements that demonstrate your ability to grow client relationships and meet revenue targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific experiences that align with the responsibilities outlined in the job description, such as managing strategic accounts or upselling products.
Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as communication, relationship management, and strategic planning. Use examples from your past work to illustrate how you've successfully applied these skills.
Showcase Industry Knowledge: Demonstrate your knowledge of the cybersecurity industry and ESET's product portfolio. This could include mentioning any relevant certifications or training, as well as your understanding of current trends in enterprise technology.
How to prepare for a job interview at Eset
✨Know Your Product Inside Out
As an Enterprise Account Manager, you'll be promoting ESET's security software. Make sure you understand the product portfolio thoroughly, including features, benefits, and how they compare to competitors. This knowledge will help you answer questions confidently and demonstrate your expertise during the interview.
✨Demonstrate Your Sales Strategy
Be prepared to discuss your approach to managing and growing enterprise accounts. Highlight your experience with the 'Hunter/Farmer' strategy and provide examples of how you've successfully identified upsell and cross-sell opportunities in previous roles. This will show that you can drive revenue growth effectively.
✨Showcase Your Relationship Management Skills
Since maintaining and expanding relationships with strategic customers is key, come ready with examples of how you've nurtured client relationships in the past. Discuss how you've addressed client needs and ensured long-term satisfaction, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complex sales situations. Think of specific instances where you've managed evaluations, RFPs, or proof of concepts, and be ready to explain your thought process and outcomes. This will demonstrate your practical experience and strategic thinking.
