Senior PR and Communications Manager/Manager 1 in Bournemouth

Senior Manager of PR & Communications at ESET is tasked with fostering a favorable public image and increasing awareness of the company’s technology and offerings. This role involves strategizing and implementing PR & Communications initiatives that enhance ESET’s reputation, overseeing both public and media relations, and handling crisis communication in line with company guidelines. The manager also oversees both external and internal communication channels, collaborates with essential business partners, and leads the PR & Communications team towards achieving strategic objectives. Additionally, the manager serves as the media spokesperson, ensuring the company’s reputation remains positive, supports management through media engagements, and acts as a representative for public affairs.

Functional Responsibilities and Duties

• Cooperate closely with Global PR to identify or adopt best practices for achieving Company business goals.
• Cultivate and maintain relationships with journalists, press, and public affairs entities, and actively participate in relevant events and conferences.
• Serve as a company/media spokesperson, conducting and executing interviews across various media platforms.
• Network with publishing houses and editors, and compose statements and professional/opinion articles in collaboration with the PR Specialist and agency.
• Research and create various content for media (press releases, articles, blogs) and marketing materials for both B2B and B2C sectors, in partnership with local and global marketing teams.
• Collaborate with internal departments to support their objectives and ensure a consistent brand voice, fostering an engaged media community.
• Prepare monthly qualitative and quantitative reports on PR activities for ESET headquarters and local leadership.
• Handle rapid response and crisis management communication.
• Oversee social media communication activities and manage the work of external agencies.
• Work closely with event managers or agencies to organize and evaluate PR and media events.
• Execute ESET’s public affairs policy and government affairs strategy locally.
• Represent company towards industry, trade associations, and civil society organizations to support ESET’s business positions and increase brand awareness.
• Provide executive support for ESET’s leadership team in interactions with government officials, collaborating with subject matter experts as needed.
• Create and deliver flawless presentations at internal and external events and webinars for discerning audiences.
• Cooperate closely with the PR team to adhere to the established PR strategy and plan.
• Identify current topics and prepare them for use in ESET’s communications.
• Maintain media relations to maximize quality and quantity of media outputs.
• Plan and coordinate the work of colleagues in accordance with superior’s instructions, be responsible for the performance of the tasks entrusted to it in accordance with established procedures and processes and prioritize tasks of colleagues in order to meet established objectives and achieve required results.
• Perform conceptual, systemic, creative and methodical activities.
• Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company.

Managerial Responsibilities

• Propose and implement improvements of processes and work procedures within the team.
• Cooperate with immediate superior on financial planning and remain continuously updated on spending of funds.
• Share relevant information and support communication within the team and with other organizational units.
• Set clear and realistic goals and expectations towards work performance within prescribed deadlines.
• Manage, plan and delegate work to team members and be responsible for performance of assigned tasks in accordance with established procedures and processes.
• Provide regular feedback and evaluate work performance of direct subordinates (e.g. probation period, definite period, assessment interviews).
• Take timely and efficient measures to ensure high-quality and timely work output of the team and its members.
• Ensure optimum planning of human resources, their substitutability and be responsible for attendance of team members.
• Cooperate with direct superior on planning for personnel and organizational changes.
• Cooperate on new employee recruitment process.
• In cooperation with the employee prepare their personal development plans and ensure relevant development and educational activities.
• Actively look for and exploit opportunities for own development and education and share experience and professional knowledge with others.

Requirements

• Education: Master’s degree/ BA/BS/Marketing. Security technology experience is a plus.
• Experience: 10 years of work experience, 5 years in PR managerial role, 1 year on the job training, experience in copy and content writing, experience of proof reading, experience in working with external agencies.
• Knowledge: Understanding of cybersecurity, ability to digest and interpret technical material, well-developed interpersonal and organizational skills, MS Office: advanced.
• Language: English: C1.
• Communication: Excellent oral and written communication skills.
• Managerial Skills: N/A.
• Personal Characteristics: Attention to detail.

Benefits

• Health & well-being: Health insurance, death in service, employee assistance program (EAP), pension, Perkbox, free sight tests and discount on glasses, sick pay, extra holiday, wellbeing allowance.
• Family: Child birth allowance, marriage allowance, enhanced parental leave.
• Office: Free parking, hot and cold drinks and fruit, Friday breakfast, Christmas party, summer party.
• Other: Loyalty award.