At a Glance
- Tasks: Drive global MSP strategy and build scalable partnerships to boost revenue.
- Company: Join a dynamic tech company leading the MSP market.
- Benefits: Health insurance, pension, extra holiday, and fun office perks.
- Other info: Collaborative environment with international teams and growth opportunities.
- Why this job: Shape a global business and influence strategy in a high-growth market.
- Qualifications: 10 years in IT/software with strong MSP ecosystem experience.
The predicted salary is between 80000 - 100000 € per year.
We are looking for a Global MSP Lead to drive the growth and evolution of our Managed Service Provider (MSP) business worldwide. This is a high-impact role where strategy meets execution. You will shape how we scale our MSP ecosystem, enable regional teams, and accelerate revenue through partners.
You will work across regions and functions to identify market opportunities, build scalable partner models, and ensure our MSP strategy translates into real, measurable results. The role requires deep expertise in the IT security market, strong experience within MSP ecosystems, and the ability to operate across cross‑regional, matrixed environments while influencing without direct authority.
What You’ll Do:
- Drive Global MSP Strategy
- Define and execute the MSP part of channel strategy aligned with business goals
- Analyze market trends and identify new growth opportunities in the MSP ecosystem
- Develop tailored regional strategies and communicate it to markets, handle objections and secure buy-in and local execution
- Identify high-potential markets and lead expansion initiatives
- Build and Scale MSP Partnerships
- Establish scalable partner engagement models to increase adoption and performance
- Collaborate with local channel managers to develop local sales teams responsible for acquiring, onboarding, and developing MSP partners
- Contribute to building and scaling MSP-focused roles and capabilities across regions with focus on NORAM
- Enable Local Teams
- Define impactful content for enablement materials, playbooks, and training programs, coordinate the delivery of the content with other internal teams
- Help sales teams effectively position and sell MSP solutions
- Act as a trusted advisor and “go-to” expert for MSP-related topics
- Drive Performance and Execution
- Own MSP planning processes and track performance against key KPIs
- Deliver forecasts, business reviews, and executive-level reporting
- Launch and manage global sales initiatives and programs
- Identify performance gaps and implement improvements to drive revenue growth
- Collaborate Across Company
- Work closely with Product, Marketing, Sales, and Enablement teams
- Align with channel team on priorities for markets, share findings and inputs with Global SMB Lead
- Provide market feedback to influence product and go-to-market strategy
- Ensure alignment across global and regional stakeholders
What We’re Looking For:
- Experience
- ~10 years in IT/software, including strong experience in channel sales or MSP ecosystem
- Background in cybersecurity (e.g., EDR/XDR, email or network security)
- Proven success in recruiting, developing, and scaling MSP or partner ecosystems
- Experience working across regions in a matrix organization
- Skills
- Strong strategic thinking with hands‑on execution capability
- Excellent analytical skills and ability to turn data into actionable insights
- Deep understanding of MSP business models and channel dynamics
- Experience with direct and indirect sales strategies
- Confident communicator with strong presentation and negotiation skills
- Ability to influence stakeholders across functions and regions
- Experience with CRM tools and data analysis (Excel, reporting tools)
- Mindset
- Results‑driven with a strong sense of ownership
- Comfortable working in complex, fast‑changing environments
- Collaborative and team‑oriented
- Strong coaching and mentoring mindset, able to elevate teams and partners
- Proactive, structured, and able to work independently
Why Join Us
- Shape and scale a global MSP business in a high‑growth market
- Work with international teams and strategic partners
- Influence product, strategy, and go‑to‑market at a global level
- Be part of a collaborative, performance‑driven environment
Additional Information
- Willingness to travel internationally when needed (trade shows, events, strategic meetings)
- Fluent English required (C1/C2)
- Master’s degree in Business, Marketing, or related field preferred
Benefits
- Health & well-being
- Health insurance
- Death in service
- Employee assistance program (EAP)
- Pension
- Perkbox
- Free sight tests and discount on glasses
- Sick pay
- Extra holiday
- Wellbeing Allowance
- Family
- Child Birth Allowance
- Marriage Allowance
- Enhanced Parental leave
- Office
- Free Parking
- Hot and cold drinks and fruit
- Friday Breakfast
- Christmas Party
- Summer Party
- Other
- Loyalty award
- Employee referral scheme
- Cycle to work
- Tech Scheme
- Christmas Hamper
Primary location Bournemouth
Additional locations
Time type Full time
Global MSP Lead in Bournemouth employer: Eset
Join us as a Global MSP Lead in Bournemouth, where you will have the opportunity to shape and scale our Managed Service Provider business in a high-growth market. We pride ourselves on fostering a collaborative and performance-driven work culture, offering extensive employee growth opportunities, competitive benefits including health insurance and enhanced parental leave, and a vibrant office environment with perks like free parking and regular social events. This role not only allows you to influence global strategy but also to work alongside international teams and strategic partners, making it an exciting and rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Global MSP Lead in Bournemouth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the MSP ecosystem. Attend industry events, webinars, or even local meetups. The more you engage, the better your chances of landing that Global MSP Lead role.
✨Tip Number 2
Show off your expertise! Prepare to discuss your experience in IT security and MSP ecosystems during interviews. Use real examples to demonstrate how you've driven growth and influenced teams without direct authority.
✨Tip Number 3
Tailor your approach! Research the company’s current MSP strategy and think about how you can contribute. Bring fresh ideas to the table that align with their goals and show them you’re the perfect fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making an impact in the MSP space.
We think you need these skills to ace Global MSP Lead in Bournemouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in the MSP ecosystem and IT security market. We want to see how your skills align with our needs, so don’t hold back on showcasing your relevant achievements!
Showcase Your Strategic Thinking:In your application, emphasise your strategic thinking and hands-on execution capabilities. We’re looking for someone who can not only devise plans but also roll up their sleeves and get things done, so share examples of how you've successfully executed strategies in the past.
Highlight Collaboration Skills:Since this role involves working across various teams and regions, make sure to illustrate your collaborative mindset. Share instances where you’ve influenced stakeholders or worked with cross-functional teams to achieve common goals.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Eset
✨Know Your MSP Ecosystem
Before the interview, dive deep into the Managed Service Provider landscape. Understand the key players, market trends, and how they relate to the role. This knowledge will help you speak confidently about your experience and how it aligns with the company's goals.
✨Showcase Your Strategic Thinking
Prepare examples that demonstrate your strategic thinking and execution capabilities. Think of specific instances where you've identified growth opportunities or successfully scaled partnerships. Be ready to discuss how you can apply these skills to drive the company's MSP strategy.
✨Communicate Effectively
As a Global MSP Lead, you'll need to influence stakeholders across various regions. Practice articulating your thoughts clearly and concisely. Use the STAR method (Situation, Task, Action, Result) to structure your responses, ensuring you highlight your communication and negotiation skills.
✨Be Ready for Data-Driven Discussions
Brush up on your analytical skills and be prepared to discuss how you've used data to inform decisions in previous roles. Familiarise yourself with relevant KPIs and metrics that are crucial for MSP performance, as this will show your ability to turn insights into actionable strategies.
