At a Glance
- Tasks: Drive global MSP strategy and build scalable partner models for growth.
- Company: Join a dynamic team in a high-growth IT security market.
- Benefits: Health insurance, pension, extra holiday, and wellness allowances.
- Other info: Collaborative environment with international travel opportunities.
- Why this job: Shape the future of MSP business and influence global strategies.
- Qualifications: 10 years in IT/software with strong MSP ecosystem experience.
The predicted salary is between 80000 - 100000 £ per year.
We are looking for a Global MSP Lead to drive the growth and evolution of our Managed Service Provider (MSP) business worldwide. This is a high-impact role where strategy meets execution. You will shape how we scale our MSP ecosystem, enable regional teams, and accelerate revenue through partners.
You will work across regions and functions to identify market opportunities, build scalable partner models, and ensure our MSP strategy translates into real, measurable results. The role requires deep expertise in the IT security market, strong experience within MSP ecosystems, and the ability to operate across cross-regional, matrixed environments while influencing without direct authority.
What You’ll Do:
- Drive Global MSP Strategy
- Define and execute the MSP part of channel strategy aligned with business goals
- Analyze market trends and identify new growth opportunities in the MSP ecosystem
- Develop tailored regional strategies and communicate it to markets, handle objections and secure buy-in and local execution
- Identify high-potential markets and lead expansion initiatives
- Build and Scale MSP Partnerships
- Establish scalable partner engagement models to increase adoption and performance
- Collaborate with local channel managers to develop local sales teams responsible for acquiring, onboarding, and developing MSP partners
- Contribute to building and scaling MSP-focused roles and capabilities across regions with focus on NORAM
- Enable Local Teams
- Define impactful content for enablement materials, playbooks, and training programs, coordinate the delivery of the content with other internal teams
- Help sales teams effectively position and sell MSP solutions
- Act as a trusted advisor and “go-to” expert for MSP-related topics
- Drive Performance and Execution
- Own MSP planning processes and track performance against key KPIs
- Deliver forecasts, business reviews, and executive-level reporting
- Launch and manage global sales initiatives and programs
- Identify performance gaps and implement improvements to drive revenue growth
- Collaborate Across Company
- Work closely with Product, Marketing, Sales, and Enablement teams
- Align with channel team on priorities for markets, share findings and inputs with Global SMB Lead
- Provide market feedback to influence product and go-to-market strategy
- Ensure alignment across global and regional stakeholders
What We’re Looking For:
- Experience: ~10 years in IT/software, including:
- Strong experience in channel sales or MSP ecosystem
- Background in cybersecurity (e.g., EDR/XDR, email or network security)
- Proven success in recruiting, developing, and scaling MSP or partner ecosystems
- Experience working across regions in a matrix organization
- Skills:
- Strong strategic thinking with hands-on execution capability
- Excellent analytical skills and ability to turn data into actionable insights
- Deep understanding of MSP business models and channel dynamics
- Experience with direct and indirect sales strategies
- Confident communicator with strong presentation and negotiation skills
- Ability to influence stakeholders across functions and regions
- Experience with CRM tools and data analysis (Excel, reporting tools)
- Mindset:
- Results-driven with a strong sense of ownership
- Comfortable working in complex, fast-changing environments
- Collaborative and team-oriented
- Strong coaching and mentoring mindset, able to elevate teams and partners
- Proactive, structured, and able to work independently
Why Join Us:
- Shape and scale a global MSP business in a high-growth market
- Work with international teams and strategic partners
- Influence product, strategy, and go-to-market at a global level
- Be part of a collaborative, performance-driven environment
Additional Information:
- Willingness to travel internationally when needed (trade shows, events, strategic meetings)
- Fluent English required (C1/C2)
- Master’s degree in Business, Marketing, or related field preferred
Benefits:
- Health & well-being
- Health insurance
- Death in service
- Employee assistance program (EAP)
- Pension
- Perkbox
- Free sight tests and discount on glasses
- Sick pay
- Extra holiday
- Wellbeing Allowance
- Child Birth Allowance
- Marriage Allowance
- Enhanced Parental leave
- Office
- Free Parking
- Hot and cold drinks and fruit
- Friday Breakfast
- Christmas Party
- Summer Party
- Other
- Loyalty award
- Employee referral scheme
- Cycle to work
- Tech Scheme
- Christmas Hamper
Primary location: Bournemouth
Additional locations:
Time type: Full time
Global MSP Lead employer: Eset Llc
Join us as a Global MSP Lead in Bournemouth, where you will have the opportunity to shape and scale our Managed Service Provider business in a high-growth market. We pride ourselves on a collaborative and performance-driven work culture that fosters employee growth through strategic partnerships and innovative initiatives. With comprehensive benefits including health insurance, enhanced parental leave, and a supportive environment for professional development, we are committed to ensuring our employees thrive both personally and professionally.
