SummaryWe are looking for a Global MSP Lead to drive the growth and evolution of our Managed Service Provider (MSP) business worldwide. This is a high-impact role where strategy meets execution. You will shape how we scale our MSP ecosystem, enable regional teams, and accelerate revenue through partners.Job descriptionYou will work across regions and functions to identify market opportunities, build scalable partner models, and ensure our MSP strategy translates into real, measurable results.The role requires deep expertise in the IT security market, strong experience within MSP ecosystems, and the ability to operate across cross-regional, matrixed environments while influencing without direct authority.What You’ll Do:Drive Global MSP StrategyDefine and execute the MSP part of channel strategy aligned with business goalsAnalyze market trends and identify new growth opportunities in the MSP ecosystemDevelop tailored regional strategies and communicate it to markets, handle the objections and secure buy-in and local executionIdentify high-potential markets and lead expansion initiativesBuild and Scale MSP PartnershipsEstablish scalable partner engagement models to increase adoption and performanceCollaborates with local channel managers to develop local sales teams responsible for acquiring, onboarding, and developing MSP partnersContribute to building and scaling MSP-focused roles and capabilities across regions with focus on NORAMEnable Local TeamsDefine impactful content for enablement materials, playbooks, and training programs, coordinate the delivery of the content with other internal teamsHelp sales teams effectively position and sell MSP solutionsAct as a trusted advisor and “go-to” expert for MSP-related topicsDrive Performance and ExecutionOwn MSP planning processes and track performance against key KPIsDeliver forecasts, business reviews, and executive-level reportingLaunch and manage global sales initiatives and programsIdentify performance gaps and implement improvements to drive revenue growthCollaborate Across CompanyWork closely with Product, Marketing, Sales, and Enablement teamsAling with channel team on priorities for markets, share finding and inputs with Global SMB LeadProvide market feedback to influence product and go-to-market strategyEnsure alignment across global and regional stakeholdersWhat We’re Looking For:Experience~10 years in IT/software, including:Strong experience in channel sales or MSP ecosystemBackground in cybersecurity (e.g., EDR/XDR, email or network security)Proven success in recruiting, developing, and scaling MSP or partner ecosystemsExperience working across regions in a matrix organizationSkillsStrong strategic thinking with hands-on execution capabilityExcellent analytical skills and ability to turn data into actionable insightsDeep understanding of MSP business models and channel dynamicsExperience with direct and indirect sales strategiesConfident communicator with strong presentation and negotiation skillsAbility to influence stakeholders across functions and regionsExperience with CRM tools and data analysis (Excel, reporting tools)MindsetResults-driven with a strong sense of ownershipComfortable working in complex, fast-changing environmentsCollaborative and team-orientedStrong coaching and mentoring mindset, be able to elevate teams and partnersProactive, structured, and able to work independentlyWhy Join UsShape and scale a global MSP business in a high-growth marketWork with international teams and strategic partnersInfluence product, strategy, and go-to-market at a global levelBe part of a collaborative, performance-driven environmentAdditional InformationWillingness to travel internationally when needed (trade shows, events, strategic meetings)Fluent English required (C1/C2)Master’s degree in Business, Marketing, or related field preferredBenefitsHealth & well-beingHealth insuranceDeath in serviceEmployee assistance program (EAP)PensionPerkboxFree sight tests and discount on glassesSick payExtra holidayWellbeing AllowanceFamilyChild Birth AllowanceMarriage AllowanceEnhanced Parental leaveOfficeFree ParkingHot and cold drinks and fruitFriday BreakfastChristmas PartySummer PartyOtherLoyalty awardEmployee referral schemeCycle to workTech SchemeChristmas HamperPrimary locationBournemouthAdditional locationsTime typeFull time #J-18808-Ljbffr
Global MSP Lead in Bournemouth employer: Eset Llc
Join us as a Global MSP Lead in Bournemouth, where you will have the opportunity to shape and scale our Managed Service Provider business in a high-growth market. We pride ourselves on a collaborative and performance-driven work culture that fosters employee growth through strategic partnerships and innovative initiatives. With comprehensive benefits including health insurance, enhanced parental leave, and a supportive environment for professional development, we are committed to ensuring our employees thrive both personally and professionally.
