At a Glance
- Tasks: Optimise sales tools and processes to support the sales team in achieving their goals.
- Company: Join Escode, a global leader in software escrow solutions with over 40 years of experience.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic environment with a commitment to diversity and flexibility.
- Why this job: Make a real impact by driving sales success and collaborating with diverse teams.
- Qualifications: Experience in Sales Operations, strong analytical skills, and proficiency in Salesforce.
The predicted salary is between 45000 - 55000 £ per year.
The Escode Division
Escode, a global leader in software escrow solutions and part of NCC Group, is dedicated to protecting businesses from unforeseen disruptions. We ensure that business-critical software applications and source code are safe, secure, and always available. As a trusted intermediary for some of the world’s best-known brands, we safeguard access to vital code and digital assets, ensuring business continuity and the protection of software investments. With over 40 years of experience, Escode pioneered the software escrow category in 1988, recognizing the growing technology dependence of businesses and the need for a safety mechanism. We are proud to set industry standards and shape its direction, providing unparalleled expertise and reliability.
The Opportunity
Working within the Sales Operations team you will be focused on optimizing the tools, processes, and technologies used to support the sales team in achieving their goals. Adopting a data driven approach you will work with regional Sales leadership to understand and evaluate the effectiveness of the sales team, ensure processes and policies are followed, and establish robust controls to ensure sales pipeline data is accurate and up to date. You will support the sales organization’s success by assisting with instituting sales goals, analysing market trends and producing and maintaining a detailed suite of sales reports and KPIs.
Key Accountabilities
- Account Allocation & Segmentation: Manage account allocation, segmentation, and de-duplication to optimize coverage and minimise conflicts.
- CRM & Marketing Systems Development: Oversee development and continuous improvement of Sales CRM and marketing systems to enhance data integrity and reporting.
- Sales Compensation & Targets: Design and administer sales compensation plans, terms & conditions, and target-setting processes.
- Rules of Engagement: Define and enforce cross-divisional rules of engagement to ensure alignment and collaboration.
- Revenue & Pipeline Integrity: Maintain accuracy of sales revenue and pipeline data through governance and exception reporting.
- Data Management & Reporting: Ensure high-quality CRM data, lead management, and actionable reporting for leadership and sales teams.
- Sales Enablement Campaigns: Deliver data-driven enablement campaigns with measurable outputs to support sales productivity.
- Leadership Support: Provide strategic support to sales leadership, including territory planning and performance insights.
- Salesforce Support: Act as the primary point of contact for Salesforce support and triage, ensuring timely resolution of issues.
- Pipeline Reviews: Facilitate regular pipeline reviews with Sales Management to provide a consistent and accurate view of performance.
- Sales Reporting: Create, maintain, and manage sales reports and KPIs to analyze performance at a regional, manager, individual and product/service level.
- VP Sales Support: Routinely review with VP of Sales competitive data and organize bodies of work and insight for sharing with the sales organization, as directed by VP of Sales.
Key Skills:
- Must be able to demonstrate success in engaging and sharing data analytics to senior level executives and present confidently to sales professionals on the team.
- Experience developing effective business relationships with all levels of internal and external teams such as Finance, Marketing, Sales and Operations etc.
- Salesforce.com with advanced report writing capabilities.
- Advanced MS Excel Skills.
- Familiarity with Microsoft Power BI preferred, or Domo, Tableau or like database analytic tools.
- Significant experience in Sales Operations or a similar role.
- Strong knowledge of CRM systems (Salesforce/Microsoft Dynamics preferred) and marketing automation tools.
- Excellent analytical and problem-solving skills with attention to detail.
- Ability to manage complex processes and drive cross-functional collaboration.
- Strong communication and stakeholder management skills.
- Experience in sales compensation design and governance is desirable.
About your application
We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email. All personal data is held in accordance with the NCC Group Privacy Notice. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to security clearance as a mandatory requirement.
Sales Operations Manager in Portsmouth employer: Escode
At Escode, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Manchester. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment that encourages professional development. With a focus on work-life balance and hybrid working options, we ensure our team members thrive both personally and professionally while contributing to the safeguarding of vital software assets for leading global brands.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Manager in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills align with their needs, especially in sales operations.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are speaking about your experience, the better you'll perform.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Sales Operations Manager in Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Operations Manager role. Highlight relevant experience and skills that match the job description, especially around data analytics and CRM systems.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with Escode's mission. Keep it concise but impactful.
Showcase Your Analytical Skills:Since this role involves a lot of data management and reporting, be sure to showcase your analytical skills in your application. Mention specific tools you've used, like Salesforce or Excel, to demonstrate your expertise.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It helps us keep track of applications and ensures you’re considered for the role!
How to prepare for a job interview at Escode
✨Know Your Numbers
As a Sales Operations Manager, you'll be expected to handle data like a pro. Brush up on your analytical skills and be ready to discuss how you've used data to drive sales performance in the past. Bring examples of reports or KPIs you've created that had a real impact.
✨Familiarise Yourself with CRM Tools
Since this role involves Salesforce and possibly other CRM systems, make sure you know your way around them. Be prepared to talk about your experience with these tools, especially any advanced reporting capabilities you've utilised. If you can, bring insights on how you've improved data integrity in previous roles.
✨Understand the Business
Research Escode and its position in the software escrow market. Understand their key offerings and how they support businesses. This knowledge will help you tailor your answers and show that you're genuinely interested in contributing to their success.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing account allocation or resolving conflicts within the sales team. Think through potential scenarios and how you would apply your problem-solving skills to ensure smooth operations and collaboration.
