Escode is seeking a Service Desk Analyst in Manchester for a hybrid role (3 days in the office). Youβll handle 1st and 2nd line IT support across end-user computing, infrastructure and networks, ensuring timely resolutions and strong customer service.
You will troubleshoot issues, manage incidents and service requests, maintain records, and support hardware deployments both remotely and on-site, with potential travel between Escode locations.
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Hybrid IT Service Desk Analyst β End-User & Asset Support in Manchester employer: Escode
At Escode, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Located in Manchester with hybrid working options, we provide our employees with opportunities for professional growth and development, alongside competitive benefits that enhance their overall experience. Join us to be part of a forward-thinking team that values diversity and flexibility, ensuring that every voice is heard and every contribution is recognised.