At a Glance
- Tasks: Lead the design and delivery of end-user computing services for a global leader.
- Company: Join Escode, a pioneer in software escrow solutions with over 40 years of expertise.
- Benefits: Enjoy competitive salary, professional development, and a dynamic work environment.
- Other info: Be part of a culture that values accountability, innovation, and continuous improvement.
- Why this job: Make a real impact by enhancing employee productivity and experience through innovative IT solutions.
- Qualifications: Strong knowledge of Windows, macOS, M365, and experience with endpoint security solutions.
The predicted salary is between 60000 - 75000 € per year.
Escode, a global leader in software escrow solutions and part of NCC Group, is dedicated to protecting businesses from unforeseen disruptions. We ensure that business-critical software applications and source code are safe, secure, and always available. As a trusted intermediary for some of the world’s best-known brands, we safeguard access to vital code and digital assets, ensuring business continuity and the protection of software investments.
The End User Compute Lead is responsible for overseeing the design, delivery, and lifecycle management of end-user computing services across the organization. This includes managing hardware (laptops, desktops, mobile devices), operating systems, and associated software platforms to ensure secure, efficient, and user-centric IT services. The role provides leadership in defining EUC strategy, implementing technology standards, and driving continuous improvement to enhance employee productivity and experience.
Key Accountabilities- Strategic Leadership: Define and maintain the EUC roadmap aligned with organizational goals, ensuring scalability, security, and compliance with industry best practices.
- Device Lifecycle Management: Oversee the full lifecycle of end-user devices, including procurement, configuration, deployment, patching, and end-of-life processes. Develop and enforce EUC technology standards, ensuring adherence to IT policies, security frameworks, and regulatory requirements.
- Operational Excellence: Manage day-to-day EUC operations, including incident resolution, OS upgrades, and application updates, while maintaining high service levels and user satisfaction. Collaborate with third-party providers and internal teams to optimize EUC services, negotiate contracts, and ensure cost-effective solutions. Lead and mentor EUC team members, fostering a culture of accountability, innovation, and continuous improvement.
- Project Delivery: Drive EUC-related projects, such as technology refresh programs, cloud adoption initiatives, and automation of provisioning processes.
- Functional and Technical Skills: Strong knowledge of Windows OS, macOS, and mobile platforms. Strong knowledge of M365 including Power Platform. Experience with Microsoft Intune, Autopilot, Active Directory, and endpoint security solutions. Proficiency in patch management, OS upgrades, and device encryption standards. Familiarity with ITIL/ITSM best practices for asset and configuration management.
EUC Lead (12 Month FTC) employer: Escode
Escode is an exceptional employer that prioritises employee growth and innovation within a collaborative work culture. Located in a dynamic environment, we offer competitive benefits, including professional development opportunities and a commitment to work-life balance, ensuring our team members thrive both personally and professionally. Join us to be part of a pioneering company that sets industry standards and values your contributions to safeguarding vital digital assets.
StudySmarter Expert Advice🤫
We think this is how you could land EUC Lead (12 Month FTC)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend checking out Escode's website to get a feel for their values and mission. Tailor your answers to show how you align with their goals!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. We can’t stress enough how important it is to be confident and articulate your thoughts clearly during the real deal.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. And remember, applying through our website gives you a direct line to us!
We think you need these skills to ace EUC Lead (12 Month FTC)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the EUC Lead role. Highlight your experience with end-user computing services, device lifecycle management, and any relevant technologies like Windows OS and M365. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention any leadership experience you have in managing IT services or teams.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements rather than just duties. Did you improve service levels or implement a new technology? We love numbers and results, so quantify your successes where possible!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you can easily keep track of your application status there!
How to prepare for a job interview at Escode
✨Know Your Stuff
Make sure you brush up on your knowledge of Windows OS, macOS, and mobile platforms. Familiarise yourself with M365, especially the Power Platform, as well as tools like Microsoft Intune and Autopilot. Being able to discuss these technologies confidently will show that you're ready to take on the EUC Lead role.
✨Show Your Strategic Side
Prepare to talk about how you would define and maintain an EUC roadmap. Think about examples from your past experiences where you've aligned IT strategies with organisational goals. This will demonstrate your ability to lead and innovate in line with Escode's mission.
✨Highlight Your Leadership Skills
Be ready to discuss your experience in managing teams and fostering a culture of accountability and innovation. Share specific instances where you've mentored team members or driven continuous improvement initiatives. This will help illustrate your capability to lead the EUC team effectively.
✨Understand Operational Excellence
Think about how you would manage day-to-day EUC operations. Prepare examples of how you've resolved incidents, managed OS upgrades, or collaborated with third-party providers. Showing that you can maintain high service levels and user satisfaction will be key to impressing the interviewers.
