Verification Scheduler

Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a mission to make society a safer and more secure place. Our people are the ones who make that mission possible; a Global community of talented individuals working together towards a safer future. We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference, and we want you to help us in our mission, as a Verification Scheduler.

About Escode: Escode, a division of NCC Group, is committed to ensuring operational resilience and peace of mind for both vendors and licensees. Whether vendors are safeguarding code or investors are licensing software, Escode’s comprehensive services provide the necessary protection to safeguard investment in digital assets. As the foremost provider of escrow services globally, Escode specializes in software and technology escrow, boasting unparalleled expertise in protecting invaluable digital assets. With over 40 years of industry experience, Escode has earned a reputation synonymous with trust and reliability.

Escode’s Escrow Verification Services serve as a crucial quality control mechanism, confirming the completeness and usability of deposited code as stipulated in the escrow agreement. This verification process provides investors with the confidence that their investments are backed by high-quality, usable code, thereby minimizing the risk of financial loss due to software dependencies.

The Opportunity: Escode have identified an opportunity to enhance our ambitious growth strategy and are looking for self-motivated individuals to join the team in the role of Verification Scheduler. The Verification Scheduler is responsible for fulfilling staffing requests in a fast and efficient manner, ensuring revenue potential is maximized and individual projects are assigned to the best available resources as efficiently as possible. The Verification Scheduling team sits at the intersection of the Technical Delivery and Sales Team, and this role directly impacts the success of individual projects and long-term satisfaction of our licensees and vendors.

Role Responsibilities:

• Liaising with vendors and licensees to confirm and schedule dates for Verification exercises to take place.
• Creating and sending scheduling emails to all relevant parties.
• Ensuring the team-wide Verification schedules is up to date and accurate at all times.
• Liaising with sales and the delivery teams regarding consultant availability.
• Matching the skill sets of consultants to licensee requirements, weighing factors like reports outstanding and consultant health/happiness.
• Allocating consultant’s time to Verifications in the schedule.
• Creating and issuing Verification scheduling emails to all parties, as efficiently as possible.
• Responding to queries and resolving issues that arise, quickly and courteously.
• Coordinating with the broader scheduling team to ensure efforts are in sync and resources are appropriately maximized.
• Identifying project red flags, potential pitfalls, or staffing challenges and escalating to delivery leadership.
• Contributing to work with teams across the organisation on other special projects.
• Ensure all activities are carried out within the agreed departmental SLAs.

Knowledge:

• Proficient in the use of MS Office.
• An understanding of all parties involved in the Verification process and the differing roles they have.
• A basic understanding of the importance of Verification in a software Escrow agreement.
• An understanding of the varying types of Verifications available and the impact on scheduling.

Skills:

• A high-level of accuracy and attention to detail, in relation to any of the key role responsibilities.
• Ability to manage multiple Verifications at once, whilst ensuring that expected standards are met.
• Confident, clear communicator, in both written and verbal forms.
• Excellent administration skills.
• Able to present information confidently to both sales and delivery audiences.
• Excellent time management skills with the ability to constantly assess priorities and make sensible decisions based on this.

Behaviours:

• Able to work effectively on your own, but also as part of a team.
• Able to assess various priorities and establish the logical order tasks should be carried out in.
• Clear communicator, both verbally and written, with the ability to tailor your approach based on the situation.
• Has a positive and approachable manner, happy to help others when needed.
• Able to quickly adapt to new business situations, including changes in technologies or processes.

So, what’s next? If this sounds like the right opportunity for you, then we would love to hear from you! Click on apply to this job to send us your CV and cover letter and the relevant member of our global talent team will be in touch with you. Alternatively send your details to global.ta@nccgroup.com.

About your application: We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email global.ta@nccgroup.com. All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.