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For Companies At a Glance
- Tasks: Coach sales teams to enhance performance and improve customer interactions.
- Company: Escode is a global leader in software escrow solutions, ensuring business continuity for top brands.
- Benefits: Enjoy hybrid work options, professional development opportunities, and a supportive team culture.
- Why this job: Join a pioneering company with a strong reputation and make a real impact on sales success.
- Qualifications: Experience in sales coaching or training, excellent communication skills, and a passion for mentoring.
- Other info: Opportunity to lead graduate training and develop future talent in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: Manchester (Hybrid)
About the job
Escode, a global leader in software escrow solutions and part of NCC Group, is dedicated to protecting businesses from unforeseen disruptions. We ensure that business-critical software applications and source code are safe, secure, and always available. As a trusted intermediary for some of the world’s best-known brands, we safeguard access to vital code and digital assets, ensuring business continuity and the protection of software investments.
With over 40 years of experience, Escode pioneered the software escrow category in 1988, recognising the growing technology dependence of businesses and the need for a safety mechanism. We are proud to set industry standards and shape its direction, providing unparalleled expertise and reliability.
About the role
We are seeking a dedicated and dynamic Sales Performance Coach to support our sales teams in the US and UK. The successful candidate will play a crucial role in driving sales performance, improving the quality of customer interactions, and supporting the development of new talent through our graduate scheme. This role combines quality assurance, sales coaching, and performance enhancement to elevate the effectiveness and impact of our salesforce.
Key Responsibilities
- Quality Assurance (QA): Monitor and evaluate sales calls and customer interactions to ensure adherence to training, brand messaging, and best practices. Provide detailed feedback to sales representatives and managers to identify strengths, development areas, and training needs. Collaborate with the Sales Training Manager to adapt training content based on QA insights.
- Sales Coaching: Deliver tailored coaching sessions to improve sales techniques, objection handling, value-based selling, and communication skills. Support managers in developing their coaching capabilities, ensuring consistent and effective coaching practices. Work with sales leadership to identify and address performance gaps through targeted coaching interventions.
- Graduate Scheme Support: Lead and facilitate training sessions for the graduate scheme, ensuring the effective onboarding, development, and integration of new talent. Design and implement structured coaching plans to accelerate graduates' progression and success. Act as a mentor and role model, providing ongoing support and guidance to graduates.
- Induction Training: Support the Sales Training Manager in delivering induction training for all new hires outside of the graduate scheme. Ensure a consistent onboarding experience that reinforces best practices, processes, and company standards.
- Driving Sales Performance: Design, implement, and manage sales incentive schemes to motivate and drive performance. Collaborate with sales leadership to align incentive programs with business objectives and market conditions. Use data-driven insights to assess the effectiveness of incentive schemes and recommend improvements.
Functional and technical skills:
- Proven experience in sales coaching, sales training, or a similar performance-focused role.
- Strong understanding of sales processes, consultative selling, and value-based selling techniques (MEDDPICC would be desirable).
- Experience conducting quality assurance evaluations and providing feedback.
- Ability to deliver engaging training sessions, both in-person and virtually.
- Experience supporting or leading graduate training programs is highly desirable.
- Excellent communication and interpersonal skills, with the ability to build trust and influence at all levels.
About your application
We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email cv@nccgroup.com. All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.
Sales Performance Coach employer: Escode, Part of NCC Group
Contact Detail:
Escode, Part of NCC Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Performance Coach
✨Tip Number 1
Familiarise yourself with the MEDDPICC sales methodology, as it's mentioned in the job description. Understanding this framework will not only help you in interviews but also demonstrate your commitment to effective sales strategies.
✨Tip Number 2
Showcase your experience in quality assurance and coaching by preparing specific examples of how you've improved sales performance in previous roles. This will highlight your ability to provide valuable feedback and support to sales teams.
✨Tip Number 3
Research Escode and its role in the software escrow industry. Being knowledgeable about their services and how they protect businesses will allow you to tailor your discussions during the interview and show your genuine interest in the company.
✨Tip Number 4
Prepare to discuss your approach to designing and implementing training programmes, especially for graduate schemes. Highlighting your experience in mentoring and developing new talent will resonate well with the responsibilities of the Sales Performance Coach role.
We think you need these skills to ace Sales Performance Coach
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Performance Coach. Familiarise yourself with the key tasks such as quality assurance, sales coaching, and supporting graduate schemes.
Tailor Your CV: Customise your CV to highlight relevant experience in sales coaching, training, and performance enhancement. Use specific examples that demonstrate your ability to improve sales techniques and support new talent.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales coaching and your understanding of the company's mission. Mention how your skills align with their needs and provide examples of past successes in similar roles.
Follow Up: After submitting your application, consider sending a polite follow-up email if you haven't heard back within a week. This shows your enthusiasm for the role and keeps you on their radar.
How to prepare for a job interview at Escode, Part of NCC Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Sales Performance Coach. Familiarise yourself with quality assurance, sales coaching techniques, and how to support graduate schemes. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Coaching Experience
Prepare examples from your past experiences where you've successfully coached sales teams or individuals. Highlight specific techniques you used and the outcomes achieved. This will illustrate your capability to enhance sales performance effectively.
✨Familiarise Yourself with Sales Processes
Brush up on sales processes, especially consultative and value-based selling techniques. Being knowledgeable about methodologies like MEDDPICC can set you apart and show that you are well-prepared for the role.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask during the interview. Inquire about the current challenges the sales team faces or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
