Solutions Architect in Manchester

Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future. We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to join in our mission, to make the world safer and more secure.

The Escode, part of NCC Group’s family of brands, is a leading global provider of Software Escrow, IP Escrow and Verification Services with over 18,000 customers worldwide and offices all over the world. With more than 40 years' experience, our story begins in 1988 when we identified that businesses were becoming increasingly technology-dependent, but no safety mechanism existed to protect those using the software applications or even the vendors themselves. As creators of the software escrow category, we are proud to be in the position to set standards for the wider industry and shape and influence its direction.

The Solution Architect plays a pivotal role in driving revenue growth within Escode. This is achieved through support of the sales function to understand the customer needs and design a suitable technical solution that demonstrates value and feasibility. The Solution Architect also has responsibility for final technical approval before handing over to the Delivery Team.

• Attend client conference calls and onsite meetings to gather and document complex technical requirements, supporting the Account Management team in positioning Escode’s technical services effectively.
• Review and assure the quality of client‑facing documents—including proposals and methodology literature—to ensure alignment with client requirements and that proposed timelines are sufficient for the scope of work.
• Provide detailed technical scoping information to internal teams to define appropriate delivery methodologies and timelines.
• Complete regional technical documentation and submit project deliverables to the highest standards of quality.
• Share technical scoping information with external partners to establish accurate delivery approaches and associated costs.
• Create Solution Design Documentation to ensure accurate handover of solution details and requirements to the Scheduling Team and assigned Verification Consultant.
• Act as a technical escalation point for Verification Consultants during the execution of verification exercises.
• Apply sound judgment and experience to promote process improvement initiatives, particularly in hybrid agile environments, to ensure service delivery within project constraints.
• Champion a regional focus across all initiatives, maintaining regular engagement with regional stakeholders.
• Prepare and lead read‑out calls with customers post‑delivery to review outcomes and confirm alignment with their objectives.
• Use read‑out sessions to identify upsell and cross‑sell opportunities, feeding insights back to the Account Management team.

• Strong presales/technical consultancy skills including risk mitigation, stakeholder management, reporting, and time management.
• Demonstrable experience managing and successfully consulting external/client facing delivery projects.
• The ability to hold technical conversations and absorb technical information.
• Experience in a similar role would be highly beneficial.
• Demonstrable understanding of complex, full life‑cycle software development projects in Agile framework.
• Strong ability to communicate effectively with stakeholders at all levels including external.
• Well versed and competent in reporting, document generation and technical plans/designs.
• Commercially astute with the ability to understand and recommend commercial propositions.

• Flexible Working: Balance your work and personal life with our flexible working options.
• Generous Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave.
• MediCash & Critical Illness Scheme.
• Financial & Investment Benefits: Enjoy peace of mind with our Pension, Life Assurance, and Share Save Scheme.
• Community & Volunteering Programmes: Make a difference in your community with our volunteering opportunities.
• Green Car Scheme: Drive green and save money with our eco‑friendly car scheme.
• Cycle Scheme: Stay fit and healthy with our cycle‑to‑work scheme.
• Special Time Off: Take time off for those big moments in life, like getting married/entering into a civil partnership, becoming a grandparent, and welcoming home a new pet.
• Family Planning: Benefit from our generous maternity and paternity leave, as well as time off and support for those undergoing fertility treatments.

The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we now have offices in North America, Canada, Europe, Asia‑Pacific and United Arab Emirates. We are passionate about helping our customers to protect their brand, value and reputation against the ever‑evolving threat landscape. We fuel that passion with investment in our people and our business.

We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best.